City Electric Supply Lakeland

Overview:
City Electric Supply Lakeland is an electrical supply store located in Lakeland, Florida. The company specializes in providing a wide range of electrical products and services to contractors and homeowners alike, focusing on excellent customer service and competitive pricing.

Services Provided:
– Electrical supplies
– Wiring and cabling products
– Customer service and support

Hours of Operation:
Monday to Friday 7 AM to 5 PM

Contact Information:
Phone: (863) 616-9302
Website: http://www.cityelectricsupply.com/branch/133

Customer Reviews and Sentiment:
City Electric Supply Lakeland has received mixed reviews across various platforms:

Google Reviews: 4.4 stars based on 30 reviews.

Positive feedback often highlights the store’s knowledgeable staff and good customer service. Customers have expressed appreciation for the friendly atmosphere and competitive pricing.

Examples of positive reviews include:
“Guys are wonderful… always taken good care of us.” – Ravindra Teeakram
“Friendly and quite a bit less expensive…” – Steven Smith
“Great Customer service… knows his electrical.” – Jennifer Nelson

Complaints mostly relate to service delays and incorrect products being sold.

Examples of negative reviews include:
“Worst service I had here… almost an hour to get one roll of 3 gage wire.” – Charles Branch
“They sold me the wrong 90 degree elbows.” – Michael Carr

Review Summary:
Positive Sentiments: Knowledgeable staff, friendly service, competitive pricing, and overall satisfactory customer care.
Negative Sentiments: Delays in service, experiences with incorrect products, and inadequate staffing during busy times.

Additional Ratings:
BirdEye: 4.4 stars based on 30 reviews, reflecting a similar trend of customer satisfaction but with notable issues in service timeliness.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been one complaint in the last three years regarding unresolved service issues.

Total Lead Smart Rating: 7.2

Conclusion:
City Electric Supply Lakeland is a strong choice for electrical supply needs in Lakeland, FL, recognized for its knowledgeable staff and competitive pricing. However, potential customers should be aware of reported service delays and product-related issues before choosing to do business with them.