Triton Air in Laguna Niguel, California 92677

Triton Air

28052 Camino Capistrano #101, Laguna Niguel, CA 92677

4.9 (165 reviews)

Overview:
Triton Air, located in Laguna Niguel, CA, is a highly-rated HVAC contractor specializing in air conditioning and heating services. With a strong reputation in the community, Triton Air is known for its comprehensive HVAC solutions, including installations, repairs, and maintenance.

Services Provided:
– HVAC installation
– HVAC repair
– System maintenance
– Troubleshooting and diagnosis
– Customer support and consultation

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (949) 259-5170
Website: https://www.tritonair.com/?utm_source=gmb&utm_medium=organic

Customer Reviews and Sentiment:
Triton Air has received largely positive reviews across various platforms:

Google Reviews: 4.9 stars based on 165 reviews.

Positive feedback highlights the company’s professionalism, prompt service, and knowledgeable technicians. Customers have expressed gratitude for the courteous and efficient service provided by the technicians.

Examples of positive reviews include:
“Frankie was great! Very professional and courteous as well as friendly.” – Linda Johnson
“Andrew arrived promptly and was so polite and informative.” – Stefanie Thais
“Fantastic service, very professional team.” – Neal Lander

However, there is a notable complaint regarding misleading pricing, as one customer reported being quoted an unrealistic price for HVAC replacement after comparing it with other companies.

Review Summary:
Positive Sentiments: Professionalism, promptness, courteous behavior, thorough service, knowledgeable staff.
Negative Sentiments: Concerns about pricing accuracy, misleading quotes.

Additional Ratings:
BirdEye: 4.9 stars based on 165 reviews, showcasing consistent customer satisfaction.
Better Business Bureau (BBB): The business is not accredited but holds a rating of A+ with no recorded complaints.
Total Lead Smart Rating: 8.8

Conclusion:
Triton Air appears to be a reliable choice for HVAC services in Laguna Niguel, CA, boasting high customer satisfaction and a strong service reputation. Prospective clients should be aware of the isolated pricing complaint but can generally expect professional and courteous service from their team.

Member Since August 2024

Listing Id 423851

Contact Info

28052 Camino Capistrano #101, Laguna Niguel, CA 92677
(949) 259-5170
Lead Smart Rating :
8.8/10.0

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28052 Camino Capistrano #101, Laguna Niguel, CA 92677

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Reviews

Serene Prouty

3 weeks ago

Unfortunately our experience was not the best. They came and looked at our HVAC, they told us we needed a new unit outside and inside which would cost $13-17k, we got a second and third opinion and it was a $200 with a different company.

Jacki DeMarchi

a month ago

Triton air installed my HVAC system about 7 years ago and did a great job. Recently there was trouble getting it to turn on so I went back to them and am so glad I did. Frankie came out quickly, diagnosed the problem and we not have a working thermostat. He was so nice and helpful, I would absolutely recommend!

Stefanie Thais

2 months ago

We called Triton to check and service my elderly moms older HVAC unit. Andrew arrived promptly and was so polite and informative. You can tell he loves what he does. He was so patient with all of our questions. We will likely need to replace our unit in the future and when the time comes we will be using Triton. When Andrew left Mom kept saying “ Such a nice young man”. He made her day and her home ready for the warmer months ahead!

Linda Johnson

2 months ago

Frankie was great! Very professional and courteous as well as friendly. He knew what was wrong, got the part, and fixed it right away! Thank You, linda and Chuck Johnson

Mark Savage

2 months ago

An overall positive experience. All my questions were answered in a manner that a layman like me could understand. Andrew, Oscar, and J.T. we’re all very professional, and having them in your employ can only benefit your company. Thank you so much!

Clayton Andersen

3 months ago

Andrew came out today to service my HVAC system. He was nice, clean and courteous. Would recommend him to anyone looking to get quality work done.

Martha Ririe

4 months ago

Reign provided excellent service. I would highly recommend Reign to any Triton Customers… very knowledgeable, proficient, and kind. He explained all the work that needs to be completed thoroughly and even showed pictures. He also took his time and kept me updated step by step. Also assisted me clean the backyard. I WANT REIGN TO DO MY HVAC SERVICE EVERY YEAR!! Thanks Triton! He deserves to win any price! He treated me like family, I feel very comfortable with Reign 🙂

Neal Lander

5 months ago

Dan came out recently for our annual maintenance & facility inspection and he was fantastic. He exceeded my expectations, offered a bunch of helpful information, and answered every one of my questions. Triton is always wonderful, but Dan certainly is a great part of the team.

alex eskandar

5 months ago

Highly recommended Triton Air for heating and Air Conditioning. Scott and Aaron are very friendly and Professional.

Ernie Tina

5 months ago

Frankie the technician came by today Jan 19 and gave me an honest assessment on my heating system. He gave me a fair price and he got my heater up and running. Thank you Frankie for being honest. You have me as your customer for life. Ernie