Moore Services Inc

Overview:
Moore Services Inc is an HVAC contractor located in La Vista, Nebraska. The company provides a range of heating, ventilation, and air conditioning services, catering to both residential and commercial clients.

Services Provided:
– HVAC inspections
– Furnace repair and replacement
– General HVAC maintenance
– Prompt service and honest assessments

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (402) 884-4151
Website: http://www.mooreserviceshvac.com/

Customer Reviews and Sentiment:
Moore Services Inc has garnered mixed reviews across various platforms:

Google Reviews: 3.8 stars based on 10 reviews.

Positive feedback emphasizes the professionalism, promptness, and friendly nature of the staff. Customers mentioned their trustworthiness and the quality of service provided.

Examples of positive reviews include:
“Chris was friendly and explained everything to me about my furnace.” – Angela Jones
“Great honest HVAC contractors.” – Steve Schmitz
“I had the best service from Moore Services.” – Dennis Paulsen

On the negative side, complaints include issues related to communication and service reliability. Notably, one review expressed dissatisfaction regarding a lack of follow-up on paid services.

Examples of negative reviews include:
“They took our money and never rendered service as promised.” – Rodney Verhoeff
“I still don’t know what’s wrong or how it’s gonna be fixed.” – Billy Marks

Review Summary:
Positive Sentiments: Friendly service, prompt response, professional and honest staff, quality inspections.
Negative Sentiments: Poor communication, unresolved service disputes, and delays in service delivery.

Additional Ratings:
BirdEye: 3.8 stars based on 10 reviews, reflecting a similar trend of customer satisfaction but with significant concerns noted.
Better Business Bureau (BBB): Not accredited; no rating available. Two complaints reported in the last three years, one regarding service reliability.
Total Lead Smart Rating: 5.5

Conclusion:
Moore Services Inc presents a viable option for HVAC services in La Vista, NE, recognized for their friendly approach and quality service. However, prospective customers should be cautious due to mixed reviews and reported service reliability issues, highlighting the need for clear communication and follow-up on paid services.