Thermodyn, Inc.

Overview:
Thermodyn, Inc. is a reputable HVAC contractor located in Kokomo, Indiana. The company specializes in heating and cooling services, providing reliable solutions for residential and commercial environments.

Services Provided:
– HVAC system installation and repair
– Furnace control board sales
– Emergency HVAC services
– Maintenance and cleaning of heating and cooling units
– Friendly customer support

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturday and Sunday

Contact Information:
Phone: (765) 457-9379
Website: https://www.thermodyninc.com/

Customer Reviews and Sentiment:
Thermodyn, Inc. has received a balanced mix of feedback with a total rating of 4.3 stars across 61 reviews.

Positive sentiments highlight the company’s efficient service, professionalism, and reasonable pricing. Customers appreciate the quick response times and the helpfulness of the staff.

Examples of positive reviews include:
“Very honest and reasonably priced, the techs take pride in their work.” – Scott
“Thermodyn staff is the best, very helpful and friendly!” – Cherub Miller
“They were very prompt and came out to repair our AC.” – Debra Shelly

Negative sentiments point towards issues with communication and misleading operational hours, particularly regarding emergency services.

Examples of negative reviews include:
“Turned furnace off because CO2 alarm went off… and no call back.” – John Thompson
“Business not actually open on Saturday.” – Mike Tschudy

Review Summary:
Positive Sentiments: Efficient and responsive service, honest and reasonable pricing, professional staff, and helpful customer interaction.
Negative Sentiments: Issues with emergency response times and misleading hours of operation.

Additional Ratings:
Google Reviews: 4.3 stars based on 61 reviews.
Total Lead Smart Rating: 7.5/10

Conclusion:
Thermodyn, Inc. is a solid choice for HVAC services in Kokomo, IN, recognized for its skilled technicians and reliability. However, potential customers should be mindful of some inconsistencies in service availability and communication.