City Electric Supply West Knoxville in Knoxville, Tennessee 37909

City Electric Supply West Knoxville

4320 Papermill Dr NW, Knoxville, TN 37909

4.9 (18 reviews)

Overview:
City Electric Supply West Knoxville is a prominent electrical supply store located in Knoxville, TN. The store provides a wide range of electrical supplies and accessories, catering to both professionals and DIY enthusiasts while emphasizing excellent customer service.

Services Provided:
– Electrical supplies
– Customer service
– Personalized assistance
– Sales of metal clad cable cut to order
– Tools and equipment sales

Hours of Operation:
Monday to Friday 7 AM to 5 PM
Closed on Saturday and Sunday

Contact Information:
Phone: (865) 862-5252
Website: http://www.cityelectricsupply.com/branch/217

Customer Reviews and Sentiment:
City Electric Supply West Knoxville has garnered positive feedback from customers, highlighted by a high rating of 4.9 stars based on 18 reviews.

Positive comments focus on the staff’s friendliness, helpfulness, and expert advice. Customers appreciate the personalized service and competitive prices.

Examples of positive reviews include:
“I highly recommend this place for all your electrical needs.” – Joshua Canada
“Love dealing with Holly; she is great and so helpful.” – Phil Harrell
“Very knowledgeable staff.” – Jon Coatney

The only minor issue mentioned was regarding incorrect mapping directions, but this did not significantly impact overall satisfaction.

Review Summary:
Positive Sentiments: High customer service standards, knowledgeable staff, helpful and friendly service, competitive pricing.
Negative Sentiments: Incorrect navigation directions to the location.

Additional Ratings:
BirdEye: 4.9 stars based on 18 reviews, consistent with high customer satisfaction.
Total Lead Smart Rating: 9.2

Conclusion:
City Electric Supply West Knoxville is an excellent choice for electrical supply needs, celebrated for its knowledgeable staff and outstanding customer service. With a strong commitment to customer satisfaction, it stands out as a reliable store in Knoxville, TN.

Member Since August 2024

Listing Id 423125

Contact Info

4320 Papermill Dr NW, Knoxville, TN 37909
(865) 862-5252
Lead Smart Rating :
9.2/10.0

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Listing location

4320 Papermill Dr NW, Knoxville, TN 37909

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Reviews

Joshua Canada

11 months ago

I highly recommend this place for all your electrical needs. They hold high customer service standards. Jerry is very friendly and caring and will do whatever it takes to make sure you get what you need. Really good staff their that go above and beyond to make.sure everyone us taken care of.

Phil Harrell

a year ago

Ives used CES several times for different needs. Love dealing with Holly she is great and so helpful.

Dustin w

a year ago

Great service!

Mitchell Greene

2 years ago

These folks will help you get it done! They also sell metal clad cable cut to order, for those times you just need a few feet of something unusual, but don’t need a whole roll.

Brad Bauer

3 years ago

I am an amateur DIY’er doing a one-time remodel, but that didn’t stop Jerry from treating me like I was his best returning professional customer. I had a plan and shopping list in hand before I went in, but he patiently spent over an hour giving advice and pulling parts as I had to make some amendments to the plan on the fly. The price was way better than the big-box stores, too. I will definitely come back if I ever need electrical supplies again.

Jon Coatney

5 years ago

Very knowledgeable staff. They found what I was looking for in under a minute when other stores said it didn’t exist.

Neal Holt

5 years ago

Maps takes you to the wrong location – it is actually farther down the street. People are friendly, and willing to work with you.

Kevin

6 years ago

Great prices. Very helpful and professional staff.

Gary Durrett

6 years ago

Very helpful

Eric Fielden (Uncle Eric)

6 years ago

Definitely a five star company. Great knowledge, customer service, helpful advice and competitive prices. Dealing with them is always easy. Centrally located and most of all they have a great selection of tools and they are a Klein dealer.i definitely recommend them for all electrical rigging, engineering, service and installation needs.