Stokes Electric Co

Overview:
Stokes Electric Co is an electrical supply store located in Knoxville, TN. The company is recognized for its variety of lighting and electrical products, serving both individual and business needs in the area.

Services Provided:
Electrical supplies, lighting solutions, personalized service, tool selection, project assistance.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (865) 525-0351
Website: http://stokeslightingandelectric.com/

Customer Reviews and Sentiment:
Stokes Electric Co has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.5 stars based on 22 reviews.

Positive feedback highlights the helpfulness and professionalism of the staff, as well as the quality of products offered. Customers have commended the store for going above and beyond to assist them with their lighting and electrical needs.

Examples of positive reviews include:
“Awesome crew of people to work with!” – Ben Williams
“Dan went out of his way to help me, above and beyond.” – Denise Brindley
“You’ll never find better quality or service anywhere else.” – Joey Durigon

One negative review pointed out service issues, with a customer expressing frustration about the lack of assistance despite the availability of staff.

“Lots of employees available but no one even approached to give me assistance.” – Marie Duncan

Review Summary:
Positive Sentiments: Helpful staff, excellent service, good product selection, personalized assistance.
Negative Sentiments: Inconsistent customer service experiences, particularly regarding assistance availability.

Additional Ratings:
BirdEye: 4.5 stars based on 22 reviews, indicating a balanced customer satisfaction level.
Total Lead Smart Rating: 7.8

Conclusion:
Stokes Electric Co stands out for its helpful staff and quality product offerings in Knoxville, TN. While most customers appreciate the service and support received, potential visitors should be mindful of occasional service inconsistencies noted in some reviews.