City Electric Supply Powell

Overview:
City Electric Supply Powell is an electrical supply store located in Knoxville, TN. The company provides a variety of electrical products and services, catering primarily to both DIY customers and professional contractors.

Services Provided:
– Electrical supplies
– Customer assistance for DIY projects
– Consultation and product sourcing

Hours of Operation:
Monday to Friday 7 AM to 5 PM

Contact Information:
Phone: (865) 312-8218
Website: http://www.cityelectricsupply.com/branch/635

Customer Reviews and Sentiment:
City Electric Supply Powell has received mixed reviews across various platforms:

Google Reviews: 4.3 stars based on 8 reviews.

Positive feedback emphasizes the store’s helpful staff, customer service excellence, and a good selection of products. Customers have appreciated the personalized service, particularly for DIY projects.

Examples of positive reviews include:
“Nice team, they were very nice even knowing I was a one-off DIY customer.” – Richy Wittmer
“Helped me locate an outlet the big box stores did not have in stock.” – Justin Wiseman
“Great customer service Great selection of tools.” – Daniel Holland

However, some reviews noted issues with order accuracy and customer service, leading to complaints from certain customers.

Examples of negative reviews include:
“Very rude customer service.” – Min Chen
“Make sure you check your order before you leave.” – Drew McElroy

Review Summary:
Positive Sentiments: Helpful staff, good customer service, excellent product selection, and personalized assistance for DIY projects.
Negative Sentiments: Issues with order accuracy, instances of rude customer service, and customer dissatisfaction regarding product shortages.

Additional Ratings:
BirdEye: 4.3 stars based on 8 reviews, reflecting a similar sentiment of customer satisfaction but with noted areas for improvement.
Total Lead Smart Rating: 6.5

Conclusion:
City Electric Supply Powell is generally viewed as a reliable choice for electrical supplies in Knoxville, TN, noted for its helpful staff and product variety. However, customers should be cautious about potential inaccuracies in orders and be prepared for varying levels of customer service.