Martin’s Electric

Overview:
Martin’s Electric is a reliable electrical service provider located in Kings Mountain, NC. The company is known for its exceptional customer service and community involvement, offering a range of electrical services to meet residential needs.

Services Provided:
– Electrical repairs
– Panel box replacements
– Appliance wiring and repairs
– Emergency electrical services
– General electrical inspections

Hours of Operation:
Monday to Friday: 8 AM to 5 PM

Contact Information:
Phone: (704) 750-3150
Website: https://martinselectricnc.com/

Customer Reviews and Sentiment:
Martin’s Electric holds a strong reputation with a rating of 4.6 stars based on 45 reviews.

Positive feedback highlights the company’s knowledge, quick response times, and respectful service. Customers have expressed satisfaction with the thoroughness and honesty of the electricians.

Examples of positive reviews include:
“Wonderful workers, very respectful and knowledgeable about what they do.” – Dillon Putnam
“I would definitely recommend them to do any work needing done.” – Dillon Putnam
“Great communication throughout the process and did a solid job.” – Ariana Baugham

Negative feedback includes instances of poor communication, as one customer reported a lack of response after multiple attempts to reach the company regarding an emergency.

Example of a negative review:
“I called the office leaving messages… He never called back, even after two weeks.” – Donovan Bell

Review Summary:
Positive Sentiments: Knowledgeable staff, quick service, thorough evaluations, and respect for clients.
Negative Sentiments: Limited communication during emergencies.

Additional Ratings:
BirdEye: 4.6 stars based on 45 reviews, indicating overall customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been one complaint in the last three years regarding communication issues.
Total Lead Smart Rating: 8.3

Conclusion:
Martin’s Electric is a commendable choice for electrical services in Kings Mountain, NC, particularly praised for their expertise and community involvement. However, prospective customers should be mindful of potential communication issues as highlighted in some reviews before seeking their services.