Edison Electricians of Killeen in Killeen, Texas 76542

Edison Electricians of Killeen

2700 S Fort Hood St Ste A, Killeen, TX 76542

3.2 (6 reviews)

Overview:
Edison Electricians of Killeen is an electrical service provider located in Killeen, TX. The company aims to deliver a range of electrical services, focusing on customer satisfaction and quality of work.

Services Provided:
– Electrical installations
– Wiring and outlet setups
– Light fixture installations
– General electrical repairs

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (254) 875-0418

Customer Reviews and Sentiment:
Edison Electricians of Killeen has received mixed reviews across various platforms:

Google Reviews: 3.2 stars based on 6 reviews.

Positive feedback highlights aspects of knowledgeable staff and quick responses in emergencies. Customers appreciated the electricians’ professionalism and expertise.

Examples of positive reviews include:
“Mike understands his craft and has a clear vision of the customer service he wants to provide.” – Ifeanyi Akpenyi
“Amazing company with amazing people!” – Dorothea Murphy
“This company was the only one who responded to our call for help when our furnace broke down.” – Carolyn Willis

Negative feedback primarily focuses on poor customer service, unprofessional experiences, and unsolicited spam communications.

Examples of negative reviews include:
“Very Unprofessional !!!!!” – Ketura Jackson
“Ever since I contacted these folks, I’ve been spammed phone calls.” – James Brown

Review Summary:
Positive Sentiments: Knowledgeable and professional electricians, quick response times, quality work.
Negative Sentiments: Poor customer service experiences, spam communications, unprofessional interactions.

Additional Ratings:
Total Lead Smart Rating: 5.0
This rating reflects a balance of customer satisfaction, the quality of services, and the significant negative experiences reported by multiple customers.

Conclusion:
Edison Electricians of Killeen provides a range of electrical services with commendable expertise but faces challenges regarding customer service and communication. Potential customers may find value in their emergency response capabilities but should be cautious of the varied experiences reported by others.

Member Since August 2024

Listing Id 422740

Contact Info

2700 S Fort Hood St Ste A, Killeen, TX 76542
(254) 875-0418
Lead Smart Rating :
5.0/10.0

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Listing location

2700 S Fort Hood St Ste A, Killeen, TX 76542

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Reviews

Joseph O'Rourke

a year ago

Caution! This number leads to a very odd answering service, does not sound like electricians, but a service where maybe they find something for you, but it was like a person who was going about her day, can hear an echo like they were not in an office, but a bathroom or something. .I hung up because it was less than professional and felt very very off..

Ifeanyi Akpenyi

a year ago

Mike understands his craft and has a clear vision of the customer service he wants to provide. The electricians with him are knowledgeable, friendly, and hard-working. I’m grateful for a remarkable experience with them. I will always trust him for all my future electrical needs.

James Brown

2 years ago

Angie’s List of contractors. Asks a bunch of questions only to sell it to others. Ever since I contacted these folks, I’ve been spammed phone calls, text messages, and email non stop. Do not recommend this to anyone

Ketura Jackson

2 years ago

Very Unprofessional !!!!! I called and after my information was collected. I was transferred and the woman who answered the phone was EXTREMELY rude!! She sounded very annoyed by me even calling her on a Friday at 1:00 pm. I did not use their service, because I couldn’t get past customer service. Never again will I be calling for any service. If you don’t like your job, please quit! I’m sure there is someone out there who would very much appreciate it!

Dorothea Murphy

4 years ago

My husband recently finished building a small playhouse for my daughter and he wanted it to be as realistic as possible, so we hired this contractor to install the electrical stuff, like wiring, outlets, light fixtures, and switches. It’s amazing how the electricians managed to get inside such a tiny space, but they did it with zero complaints! Amazing company with amazing people!

Carolyn Willis

5 years ago

This company was the only one who responded to our call for help when our furnace broke down. They immediately sent over an electrician (Dan) who repaired the issue quickly. If you need to hire a contractor to repair any kind of electrical issue, call Edison Electricians. You won’t regret it.