Phoenix Electric

Overview:
Phoenix Electric is an electrical service provider located in Kent, Washington. The company specializes in offering a range of electrical services for residential and commercial customers, focusing on quality workmanship and customer satisfaction.

Services Provided:
– Electrical installations
– Electrical repairs
– Lighting solutions
– Wiring upgrades
– Circuit breaker replacements
– Emergency electrical services

Hours of Operation:
Monday to Friday 8 AM to 6 PM
Closed on weekends

Contact Information:
Phone: (253) 630-1954

Customer Reviews and Sentiment:
Phoenix Electric has received a variety of reviews, showcasing both customer satisfaction and areas for improvement:

Google Reviews: 4.5 stars based on 15 reviews.

Positive feedback accentuates the company’s reliability, professionalism, and quality of service. Customers have specifically appreciated timely responses, knowledgeable technicians, and effective problem-solving abilities.

Examples of positive reviews include:
“Absolutely fantastic service! Very professional and quick.” – Lisa Tran
“Knowledgeable staff who resolved our electrical issue swiftly.” – Mark Robinson

Some complaints noted delays in scheduling and the need for better communication regarding service timelines.

Negative sentiment examples:
“Had to wait longer than expected for them to come out.” – Sarah Miller
“Communication could be improved; I was left in the dark about scheduling.” – Ethan Clarke

Review Summary:
Positive Sentiments: Reliable service, professionalism, quick response times, and knowledgeable staff.
Negative Sentiments: Delays in scheduling and communication issues.

Additional Ratings:
BirdEye: 4.5 stars based on 15 reviews, reflecting consistent customer satisfaction.
Total Lead Smart Rating: 7.5/10. This score reflects a good level of overall customer satisfaction, although there are some intermittent issues related to scheduling and communication that potential clients should consider.

Conclusion:
Phoenix Electric is a solid choice for electrical services in Kent, WA, noted for its professionalism and quick response times. However, prospective customers should be aware of occasional communication issues and scheduling delays when considering this service provider.