Stoneway Electric Supply Company

Overview:
Stoneway Electric Supply Company is an electrical supply store located in Kent, WA. The company specializes in providing a range of electrical and lighting products for residential, commercial, and industrial needs. They are known for their knowledgeable staff and reliable customer service.

Services Provided:
– Electrical supplies
– Lighting solutions
– Vending machine for convenience
– Assistance with order placement

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturday and Sunday

Contact Information:
Phone: (800) 223-6514
Website: https://www.stoneway.com/index.cfm?dsp=public.distributors.viewByState&state=WA

Customer Reviews and Sentiment:
Stoneway Electric Supply Company has received varied reviews across platforms:

Google Reviews: 4.2 stars based on 18 reviews.

Positive feedback highlights the store’s knowledgeable staff, quick service, and helpfulness. Customers appreciate the convenience of the vending machine and the friendly service.

Examples of positive reviews include:
“Mike is one of the most knowledgeable, hard working guy.” – Sam Knight
“Great service and the staff are very attentive.” – Joaquin Delgado
“Great sales staff, great customer service!” – Ryan Peterson

However, there are negative sentiments regarding customer service, particularly instances of being acknowledged slowly or poorly.

Examples of negative reviews include:
“Worst customer service ever. Go here if you want to stand unacknowledged forever…” – mark johnson
“Bad company, very slow working, unload very slow.” – Igor Tontici

Review Summary:
Positive Sentiments: Knowledgeable staff, great customer service, helpful order assistance, and convenience of vending machine.
Negative Sentiments: Issues with slow service and being ignored by staff.

Additional Ratings:
BirdEye: 4.2 stars based on 18 reviews, reflecting a satisfied customer base with some service-related complaints.
Total Lead Smart Rating: 7.2

Conclusion:
Stoneway Electric Supply Company appears to be a reliable choice for electrical supplies in Kent, WA, known for knowledgeable staff and a variety of products. However, potential customers should be aware of mixed reviews regarding customer service and the experience of being acknowledged in the store.