ACE Electrical Services, INC in Katy, Texas 77449

ACE Electrical Services, INC

3130 N Fry Rd #100, Katy, TX 77449

4.9 (51 reviews)

Overview:
ACE Electrical Services, INC is a highly rated electrical contractor located in Katy, Texas. The company specializes in providing a wide range of electrical services, including installation and repair work tailored to residential projects.

Services Provided:
– Whole-house generator installation
– Electrical troubleshooting and repair
– GFCI and circuit breaker services
– General electrical maintenance
– Residential electrical projects

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (281) 398-1268
Website: http://aceelectricalservicesinc.com/

Customer Reviews and Sentiment:
ACE Electrical Services, INC has garnered positive reviews across multiple platforms:

Google Reviews: 4.9 stars based on 51 reviews.

Positive feedback emphasizes the company’s professionalism, reliability, and effective problem-solving abilities. Customers appreciate the responsive communication and high-quality workmanship.

Examples of positive reviews include:
“Very professional and honest…very satisfied with their work.” – Superboricua
“They always get me on the schedule and always fix the issues.” – Patrick Stuckwish
“This is a great team! Anytime I need any work done, this is my first call.” – Blake Scruggs

However, there is a notable complaint regarding a missed appointment and lack of communication:
“Confirmed service appointment, Joel did not bother to cancel…wasted an entire day waiting on a service.” – Andrea Trevizo

Review Summary:
Positive Sentiments: High professionalism, responsive service, effective problem-solving, and quality workmanship.
Negative Sentiments: Issues with scheduling and communication, particularly on missed appointments.

Additional Ratings:
BirdEye: 4.9 stars based on 51 reviews, demonstrating strong overall satisfaction among customers.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been minimal complaints with the recent one focusing on service appointment issues.

Total Lead Smart Rating: 8.5

Conclusion:
ACE Electrical Services, INC stands out as a dependable choice for electrical services in Katy, TX, praised for their professionalism and quality of work. While they have a strong reputation, potential clients should be mindful of past scheduling issues noted in some reviews.

Member Since August 2024

Listing Id 422162

Contact Info

3130 N Fry Rd #100, Katy, TX 77449
(281) 398-1268
Lead Smart Rating :
8.5/10.0

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3130 N Fry Rd #100, Katy, TX 77449

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Reviews

Evan Michaelides

a month ago

They put in a whole-house generator for me. We had a few unexpected hiccups along the way, but they followed up consistently and worked through everything. I always felt my project was getting the attention it needed. I recommend them highly.

DRendon86

2 months ago

We had an issue with our garage gfci always resetting, Joel came out and quickly found the issue and got it fixed! Highly recommended!

Superboricua

3 months ago

Very profesional and honest. I ve used them for over two years in different projects. Very satisfied with their work.

SubNuke

3 months ago

ACE was good for me. They took some time to work with me on an issue. I called a large number of companies in the Houston area and nobody was willing to work on the unique situation we had going on. ACE sent out a tech and he spent a couple of hours at my home to help figure it out and give a couple recommendations to try to help in the future as well. If I have issue in the future they would likely be my first call.

Blake Scruggs

5 months ago

Several jobs were completed promptly & properly. Appreciate the excellent service. I will be using it for future projects. Thank You!

Stephanie Zendejas

10 months ago

Such life savers, they came down today to look at an electrical issue and they were able to fix it! The man was so nice and able to explain and answer our questions. Truly grateful

Isabella Simo

a year ago

When we learned very quickly that electricity was something best left to the experts, Joel was our first call–and our only call. We had planned to get bids from several electricians, but once we met Joel at ACE Electrical, we stopped searching. Not only was he prompt, honest, and very courteous, he was also extremely professional. Joel was very upfront with project costs and time, and had everything done well ahead of what was anticipated (even outside in the rain!) It’s really rare to find his level of work ethic and commitment to a job well done these days. Thank you for your help, ACE Electrical!

Patrick Stuckwish

2 years ago

This is a great team! Anytime I need any work done, this is my first call. They always get me on the schedule and always fix the issues.

Andrea Trevizo

2 years ago

Confirmed service appointment, Joel did not bother to cancel via text or phone call. That would be the professional thing to do. Wasted an entire day waiting on a service. Did not respond to my texts and voicemail was too full to leave a voicemail. Would not recommend unless you want to be left waiting around without a response back.

MaryAlice Gifford

2 years ago

They were so helpful in a very stressful situation! Thank you for all your help…so much appreciated!