Jack’s Plumbing & Heating in Juneau, Alaska 99801

Jack’s Plumbing & Heating

3500 Glacier Hwy, Juneau, AK 99801

4.2 (18 reviews)

Overview:
Jack’s Plumbing & Heating is a reputable heating contractor located in Juneau, Alaska. The company specializes in heating installation and repair services and is known for its reliable customer service.

Services Provided:
– Heating system installation
– Heating system repair
– Oil furnace installation
– Sales of heating parts
– Plumbing services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (907) 780-4411

Customer Reviews and Sentiment:
Jack’s Plumbing & Heating has received a mix of positive and negative reviews:

Google Reviews: 4.2 stars based on 18 reviews.

Positive feedback highlights the company’s professionalism, reliability, and effective service. Customers commend the staff for their helpfulness and ability to resolve issues.

Examples of positive reviews include:
“Did a great job, very professional, honest.” – Brandon Eubanks
“Great service, arrived on time, fair price.” – Roland Mueca
“Reliable and honest service every time.” – Kristi Bee

Negative sentiments focus on high charges and perceived rudeness of some staff members.

Examples of negative reviews include:
“Don’t use this company, they will take your money away.” – Andy Ramirez
“Absolutely ridiculous… I see greed is what this business runs on.” – yimmychonga

Review Summary:
Positive Sentiments: Professional and honest service, reliable, effective problem resolution, helpful staff.
Negative Sentiments: High service charges, rude customer service experiences, complaints about perceived greed.

Additional Ratings:
BirdEye: 4.2 stars based on 18 reviews, indicating a similar trend of customer satisfaction but with some notable complaints.
Total Lead Smart Rating: 6.5

Conclusion:
Jack’s Plumbing & Heating is a well-regarded option for heating services in Juneau, noted for professional service and knowledgeable staff. However, potential clients should consider the mixed feedback regarding pricing and customer service before deciding on their services.

Member Since August 2024

Listing Id 421722

Contact Info

3500 Glacier Hwy, Juneau, AK 99801
(907) 780-4411
Lead Smart Rating :
6.5/10.0

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Listing location

3500 Glacier Hwy, Juneau, AK 99801

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Reviews

Brandon Eubanks

8 months ago

Did a great job, very professional, honest. Bought a new oil furnace from them had installed in a morning.

Andy Ramirez

a year ago

Don’t used this company, they will take your money away they charge you huge amount of money for 1 hour service I ending paying $ 545.00 the guy very rude and also the owner very rude, I will never use this company again.

Ron Meyerink

2 years ago

Aok;great service,no problems

john joyce

3 years ago

Great Juneau Company, goes the extra mile!

yimmychonga

3 years ago

$300 for a 45 minute, $15 part job that I could’ve done myself if I had the time off work? I see greed is what this business runs on. Will not be coming back, absolutely ridiculous.

Ed Sinclair

4 years ago

Went in to buy furnace parts. Salesman was very helpful and set me up with parts I needed. Recommend getting parts here over other shops in town.

Roland Mueca

4 years ago

After two failed attempts at Cameron’s Plumbing fixing my boiler leakage I decided to give Jack’s Plumbing a shot. Great service, arrived on time, fair price, and most importantly was able to fix the boiler leakage in one visit. Didn’t even spill a drop on the garage floor. I’ll be using Jack’s Plumbing from now on.

Kristi Bee

4 years ago

Reliable and honest service every time.

Mark Thorson

4 years ago

Always has what you need

John Campbell

5 years ago

If you can’t find the plumbing Parts you need, at Home Depot, or Western Auto. Go to Jack’s Plumbing. They have it all. Great place to shop at. Friendly service. Jack’s also has a crew that installs Plumbing and Heating. I was very satisfied with my shopping experience is at Jack’s Plumbing.