Gould Electric, LLC

Overview:
Gould Electric, LLC is an electrician service based in Jeffersontown, KY. Known for its communication skills and service follow-through, the company provides a variety of electrical services to its clients.

Services Provided:
– Electrical repairs
– Electrical installations
– Electrical consultations

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (502) 290-5751
Website: http://gouldelectric.com/

Customer Reviews and Sentiment:
Gould Electric, LLC has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 4 reviews.

Positive feedback highlights the company’s great communication and reliability. Customers have appreciated their ability to follow through on commitments.

Examples of positive reviews include:
“They are great communicators and always follow through on what they say they are going to do.” – Gage Cook

However, complaints focus on issues such as high estimates and poor responsiveness. One customer expressed frustration over not receiving an itemized bill and felt the company was unprofessional.

Review Summary:
Positive Sentiments: Excellent communication, reliability, and follow-through.
Negative Sentiments: High estimates, lack of itemized billing, and unsatisfactory customer service responses.

Additional Ratings:
BirdEye: 4.0 stars based on 4 reviews, echoing the mix of positive and negative feedback.

Total Lead Smart Rating: 5.5

Conclusion:
Gould Electric, LLC offers reliable electrician services in Jeffersontown, KY, especially praised for their communication and follow-through. However, potential customers should be cautious regarding high estimates and the mixed reviews when considering their services.