Delcon Electric in Jackson-WY, Wyoming 83001

Delcon Electric

3520 S Park Dr #1748, Jackson, WY 83001

3.8 (10 reviews)

Overview:
Delcon Electric is a reputable electrician service based in Jackson, WY. The company provides a range of electrical services, including installation and retrofitting of heating systems, commercial signage wiring, and residential electrical installations.

Services Provided:
– Electrical wiring and installation
– Retrofit in-floor heating systems
– Installation of heating and cooling devices (e.g., wifi thermostats)
– Electrical work for commercial signage

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (307) 733-2240
Website: http://www.delconwy.com/

Customer Reviews and Sentiment:
Delcon Electric has received a range of reviews, resulting in an overall rating of 3.8 stars based on 10 reviews.

Positive feedback highlights the company’s thoroughness, professionalism, and customer service. Customers have appreciated the dedication of the staff, especially noting the work of individuals like Travis and Ben who went above and beyond for their projects.

Examples of positive reviews include:
“They went above and beyond to help us with our project from start to finish…” – Cathy Bradberry
“Delcon did a remarkably thorough, professional, and friendly job…” – Ted Kerasote

However, one customer expressed dissatisfaction due to communication issues and problems with the installation of a wifi thermostat, which was not programmed correctly.

Negative sentiment was reflected in this review:
“Communication was difficult from the start and continued until the invoice was paid…” – Travis Bacon

Review Summary:
Positive Sentiments: Excellent customer service, thorough and professional job execution, timely completion, and strong teamwork.
Negative Sentiments: Difficult communication and issues related to project follow-up and installation specifics.

Additional Ratings:
Total Lead Smart Rating: 6.5/10
This rating reflects a combination of customer satisfaction and the mixed feedback noted in reviews, particularly relating to communication and follow-up challenges.

Conclusion:
Delcon Electric is a reliable choice for electrical services in Jackson, WY, praised for its professional and thorough approach. However, potential customers should be aware of the communication challenges reported by some reviewers before making a decision.

Member Since August 2024

Listing Id 420929

Contact Info

3520 S Park Dr #1748, Jackson, WY 83001
(307) 733-2240
Lead Smart Rating :
6.5/10.0

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Listing location

3520 S Park Dr #1748, Jackson, WY 83001

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Reviews

Cathy Bradberry

a year ago

We love Delcon…Kenny and I had Jackson Signs for many years and they were amazing. Gravity Graphics now embraces the Jackson Signs address/David Kearsely owner and our team have finished more of the Bank of Jackson Hole Signage so we called upon them again for their expertise and help with electrical wiring and installation for the halo lit signs not only in Jackson, but Alpine and Pinedale Banks. Travis and Ben were amazing and the customer service for years we have worked with them has been AWESOME in all aspects. They went above and beyond to help us with our project from start to finish and I cannot even tell you the impact that both Travis and Ben had on Scotty who works with us in our Jackson Office who has special abilities… 🙂 They were amazing with him…. 🙂 They are a wonderful local business…thanks all

Brian Remlinger

4 years ago

Thanks for the quality work in setting up the well control system. Great people to work with.

Ted Kerasote

4 years ago

Delcon did a remarkably thorough, professional, and friendly job of planning, designing, and installing a retrofit in-floor heating system in my house. The work was accomplished in a timely manner, and the crew cleaned up after itself in a very considerate way.

Travis Bacon

8 years ago

Ask them to install a wifi thermostat. Communication was difficult from the start and continued until the invoice was paid. The thermostat was originally intended for the living room. On the day of install the electrician found they were unable to put it there due to incompatible wiring coming from the cove heaters. They ended up installing it in a bedroom. After the install was completed I tried to connect to the thermostat and was unable. I called the electrician and was informed she did not program it. When i originally contact Delcon i explained to them i wanted wifi so i could control the temperature from my primary residence. I called Delcon and was told someone would come out to program it. I never heard anything further from them and later received the invoice. I was left with an expensive thermostat that did nothing more than the one it replaced.