Summit Electric Supply

Overview:
Summit Electric Supply is located in Irving, TX, and operates as an electrical supply store. The company offers a wide range of high-quality electrical products and is known for meeting diverse customer needs with innovative solutions.

Services Provided:
– Electrical supply
– High-quality electrical products
– Efficient customer service
– Product sourcing for hard-to-find items

Hours of Operation:
Monday to Friday 7 AM to 5 PM

Contact Information:
Phone: (214) 357-7000
Website: https://www.summit.com/locations/service-centers/Irving-Texas

Customer Reviews and Sentiment:
Summit Electric Supply has a rating of 4.2 stars based on 53 reviews.

Positive feedback highlights the company’s excellent customer service, helpful staff, and ability to source hard-to-find electrical components.

Examples of positive reviews include:
“I highly recommend Summit Electric Supply for reliable and efficient electrical services…” – Darin Andrew
“Very good experience getting the breakers I couldn’t find anywhere else…” – Esdras Martinez
“Excellent. Shelby and Dominic are God sent…” – David Matoke

Negative sentiments expressed concerns about poor customer service, pricing discrepancies, and issues with counter staff.

Examples of negative reviews include:
“Counter service it’s doesn’t have skills to serve people…” – Oktaj Shaban
“Will you quote you a price to get you in the store, then you show up and it’s 2-3x the price…” – Daren Judd
“Management really need to talk to The counter guy named Chico he is rude…” – Juan De La Rosa

Review Summary:
Positive Sentiments: Helpful customer service, efficient sourcing of electrical components, knowledgeable staff.
Negative Sentiments: Poor counter service, pricing issues, complaints about rudeness from staff.

Additional Ratings:
BirdEye: 4.2 stars based on 53 reviews, indicating a generally positive customer experience with some notable issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been several complaints over the last three years regarding service and pricing.
Total Lead Smart Rating: 6.4

Conclusion:
Summit Electric Supply in Irving, TX is a well-regarded electrical supply store that offers a good selection of products and helpful service. However, potential customers should be cautious of reported service inconsistencies and pricing issues before making a visit.