Paloma Air Conditioning in Indio, California 92201

Paloma Air Conditioning

83019 Avenue 45, Indio, CA 92201

4 (21 reviews)

Overview:
Paloma Air Conditioning is an HVAC contractor located in Indio, California, specializing in a wide range of air conditioning and heating services. With a commitment to customer satisfaction, they provide both repair and installation services to ensure optimal indoor comfort for their clients.

Services Provided:
– Air conditioning repair
– HVAC installation
– AC diagnostics
– Emergency services

Hours of Operation:
Monday to Saturday, 8 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (760) 347-1212
Website: http://palomaair.com/

Customer Reviews and Sentiment:
Paloma Air Conditioning has a rating of 4.0 stars based on 21 reviews.

Positive feedback highlights the company’s quick service, professionalism, and effective solutions. Customers have expressed appreciation for the expertise of technicians and their ability to provide timely repairs.

Examples of positive reviews include:
“Great and quick service” – Manuel Hernández
“The technician came and checked the AC unit, detected the problem, and gave an estimate.” – Pablo N. Vasquez-Urbano
“Over the top, amazing service..We couldn’t be happier.” – Scott Vick

Negative feedback points out issues such as unsatisfactory repairs and poor communication. Several customers expressed dissatisfaction with the service received and the need for follow-ups.

Example of a negative review:
“When it came back on it wasn’t pumping cold air anymore… I would recommend going with another company.” – Matthew Adams

Review Summary:
Positive Sentiments: Quick service, effective solutions, professional staff, timely repairs.
Negative Sentiments: Unsatisfactory repairs, poor communication, lack of adequate follow-up.

Additional Ratings:
BirdEye: 4.0 stars based on 21 reviews.

Total Lead Smart Rating: 6.8

Conclusion:
Paloma Air Conditioning has established itself as a reliable HVAC contractor in Indio, CA, noted for its timely service and professional attitude. However, potential customers should be cautious of the mixed reviews regarding service quality and communication before making a decision.

Member Since August 2024

Listing Id 420516

Contact Info

83019 Avenue 45, Indio, CA 92201
(760) 347-1212
Lead Smart Rating :
6.8/10.0

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Listing location

83019 Avenue 45, Indio, CA 92201

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Reviews

Manuel Hernández

11 months ago

Great and quick service

Jessiboy Alcaraz

a year ago

So this company came to fix our a/c and after realizing that water made the sensor shut down the system. Vacuum was needed to remove the water for the unit company needed a shop vacuum and the guy had the nerve to ask to barrow mine. Which I wasn’t home and the used it without my permission. Second he need someone to pass the vacuum full of water to empty for him. When all he did was use vacuum and pass heavy vacuum to my 60 year dad. And still charge over 200 dollars . When know my filter is very dirty and I have to buy one know . And my dad has a cut from where the guy drop the vacuum on his shoulder. I should ask for my money back I would recommend this company I would hire a company that has there own help and own stuff to use!!!

Matthew Adams

a year ago

So are AC in our house has been out for about 10 days landlord called this company to come and repair it showed up today went up there put a new fan motor on he said told the landlord it was fixed left and the AC still does not work and he charged her quite a bit of money today is Saturday so I’m sure he charged her extra money for coming out on a Saturday but the part that he put up there fixing nothing therefore I don’t think should be paying for that part I guess he got a little bit rude with the owners when she called to ask how come the air conditioner wasn’t working then he said it needed freon what happened was the air conditioner got shut off during mid cycle when the power went out and when it came back on it wasn’t pumping cold air anymore I tried flipping the breaker and letting them off for about a half hour didn’t do the trick so she called this guy to come out with a younger guy but charged a bunch of money and did absolutely nothing didn’t fix anything I would recommend going with another company

Pablo N. Vasquez-Urbano

a year ago

The technician came and checked the AC unit, detected the problem, and gave an estimate. The AC condenser needed to be replaced. They did so the following morning at a very reasonable price. I am thankful to Paloma Air Conditioning for taking care of my AC issues. ☀️

Varxia Lives

a year ago

Continuers.

Scott Vick

a year ago

We called Paloma at 3pm with an issue and the service person arrived, diagnosed, and repaired our system by 4:30 the same day… Over the top, amazing service..We couldn’t be happier..Thanks Fernando

Adrian Estrada

a year ago

Very hoest and helpful crew 100% recommend

Karissa Fortna

2 years ago

I had such a great experience with the entire process. The women covering phones and scheduling were so quick and easy to deal with. The sales guy that came out was very professional and gave me quotes on multiple options. Which was so nice. The team that came out and did the work were fast, clean and professional. Cyndi helped me get information for a rebate and she made sure I had what I needed!

Jose luis Valenzuela

2 years ago

Super

J Ibarra

3 years ago

I called to get some details about my checkup appointment and they refused to tell me the basics, not even the information necessary to know when I was gonna receive it. Also, they guy who came didn’t explain the problem and only left saying nothing. Still waiting for them to fix it after two days of contacting them. Don’t waste time with them.