Desert Electric Supply

Overview:
Desert Electric Supply is an electrical supply store located in Indio, CA. They are known for providing a wide range of electrical products and supplies, serving both retail and wholesale customers in the Coachella Valley.

Services Provided:
– Electrical supplies
– Wholesale electrical supplies
– Knowledgeable customer assistance
– Free delivery

Hours of Operation:
Monday to Friday 7 AM to 5 PM
Saturday 8 AM to 12 PM
Closed on Sundays.

Contact Information:
Phone: (760) 404-0010
Website: http://www.desertelectric.com/

Customer Reviews and Sentiment:
Desert Electric Supply has received a mix of reviews across different platforms:

Google Reviews: 4.3 stars based on 33 reviews.

Positive feedback praises the knowledgeable staff, well-stocked inventory, and exceptional customer service.

Examples of positive reviews include:
“Excellent customer service! Very knowledgeable staff. Largest stock in the valley plus free delivery.” – Jessica Keil
“Very friendly and helpful!” – Julie Londo
“The store is very well stocked and their employees help you with what you need.” – Victor Perez

However, there are numerous complaints regarding the long wait times and insufficient staffing during peak hours.

Examples of negative reviews include:
“If you don’t care about your time !! Come to their locations and be ready to sit and wait for at least one hour till someone helps you!!!” – Ernest Mojarro
“Bad service, they take too long to serve you.” – sin aloa

Review Summary:
Positive Sentiments: Knowledgeable staff, extensive stock, friendly service, and free delivery.
Negative Sentiments: Long wait times, under-staffing during busy hours.

Additional Ratings:
BirdEye: 4.3 stars based on 33 reviews, reflecting a similar trend of customer satisfaction but highlighting service delays.
Total Lead Smart Rating: 7.5

Conclusion:
Desert Electric Supply seems to be a reliable choice for electrical supplies in Indio, CA, particularly recognized for their knowledgeable staff and extensive inventory. However, potential customers should be aware of the complaints regarding service delays, especially during busy times, before making a decision.