J L Wood Electric Co Inc

Overview:
J L Wood Electric Co Inc is a family-owned electrical service provider located in Houston, Texas. The company offers a range of electrical services to residential and commercial clients, with a focus on efficient and timely work.

Services Provided:
– Electrical repairs
– Emergency electrical services
– Residential electrical installations
– Commercial electrical services

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (713) 699-0555
Website: http://www.jlwoodelectric.com/

Customer Reviews and Sentiment:

J L Wood Electric Co Inc has received a mix of reviews across different platforms, with an overall rating of 4.0 stars based on 11 reviews.

Positive feedback emphasizes the company’s prompt service and quality of work. Customers have specifically commended the responsiveness of the team and the effectiveness of their solutions.

Examples of positive reviews include:
“Great company! Front desk connects me to who I need to talk to and the guys get the work done.” – Eric Cruz
“They did so fast and affordably. His workers were friendly and did a fantastic, clean job.” – Ross Love

However, some reviews mention issues with customer service, particularly related to the front desk staff.

The complaint raised involves rudeness from staff members, impacting overall customer satisfaction.

Review Summary:
Positive Sentiments: Prompt service, quality workmanship, friendly staff.
Negative Sentiments: Unpleasant customer service experiences and issues with front desk behavior.

Additional Ratings:
BirdEye: 4.0 stars based on 11 reviews.
The business has not received any complaints in recent years, contributing to a slightly positive reputation, though the concerns with customer service have been noted.

Total Lead Smart Rating: 6.5

Conclusion:
J L Wood Electric Co Inc appears to be a reliable option for electrical services in Houston, TX, especially noted for their prompt and effective work. However, potential customers should be mindful of the noted customer service issues before making a decision.