Joe Swartz Electric Company

Joe Swartz Electric Company

Available
location 7200 Roswell St, Houston, TX 77022
3.9 (47 reviews)

Overview:
Joe Swartz Electric Company is an established electrical service provider located in Houston, Texas. With a reputation built over many years, the company offers a range of services for both residential and commercial clients, particularly focusing on new construction.

Services Provided:
– Residential and commercial electrical services
– Warranty call services
– New construction electrical installation
– Emergency services

Hours of Operation:
Monday to Friday, 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (713) 695-5835
Website: http://www.swartzelectric.com/

Customer Reviews and Sentiment:
Joe Swartz Electric Company has received mixed reviews across various platforms:

Google Reviews: 3.9 stars based on 47 reviews.

Positive feedback highlights the company’s exceptional customer service, promptness, and professionalism. Customers have praised the knowledge and efficiency of the staff, particularly during warranty services.

Examples of positive reviews include:
“Best electrical company in Houston and one of the oldest with the best reputation! Always helpful and gets everything done perfectly!” – Dahlia Razzook
“Quality electrical services provided; knowledgeable, professional & detail oriented staff.” – Pasa Get Down Dena
“My experience with Swartz Electric was great! From the nice gentleman that booked my appointment to the knowledgeable tech that came out to my home!” – Deborah Oviedo

Conversely, some complaints indicate issues with customer service, including no-shows for scheduled appointments and delays in responding to warranty issues.

Negative sentiments include:
“No-showed my appointment today.” – Garrett M. Purcell
“Poor customer service and bad attitude.” – Dawn Wright
“I have little to no lights working in my new home… this shouldn’t be happening…” – John Scarberry

Review Summary:
Positive Sentiments: Exceptional customer service, knowledgeable staff, prompt and efficient work, good reputation in the community.
Negative Sentiments: Issues with communication, missed appointments, poor follow-up on warranty services.

Additional Ratings:
BirdEye: 3.8 stars based on 47 reviews, reflecting similar themes of customer satisfaction alongside significant complaints regarding service reliability.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). The business has multiple complaints logged regarding service issues and communications.

Total Lead Smart Rating: 5.4

Conclusion:
Joe Swartz Electric Company presents itself as a reputable choice for electrical services in Houston, TX, known for its customer-oriented service and industry expertise. However, potential customers should consider the inconsistencies highlighted in customer reviews, particularly regarding service reliability and responsiveness to issues.

business

Member Since August 2024

Listing Id 419429

Contact Info

  • address 7200 Roswell St, Houston, TX 77022
  • phone (713) 695-5835
  • Lead Smart Rating :
  • 5.4/10.0
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Listing location

  • address 7200 Roswell St, Houston, TX 77022
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