Rick Thomason Plumbing, Heating & Cooling in Hoover, Alabama 35226

Rick Thomason Plumbing, Heating & Cooling

1908 Tall Timbers Dr, Hoover, AL 35226

4.2 (5 reviews)

Overview:
Rick Thomason Plumbing, Heating & Cooling is a professional service provider located in Hoover, AL. The company specializes in plumbing, heating, and cooling services, catering to residential needs with a reputation built over years of experience.

Services Provided:
– Plumbing installation and repairs
– HVAC installation and repairs
– Reliable and competent service
– Emergency services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (205) 822-0597

Customer Reviews and Sentiment:
Google Reviews: 4.2 stars based on 5 reviews.

Positive feedback highlights the professionalism, reliability, and quality of work provided by Rick Thomason. Customers praised him for being honest, competent, and responsive to their needs.
Examples of positive reviews include:
“Rick put in our plumbing… his work was excellent as well. I highly recommend Rick if you are looking for honestly and quality work.” – Meredith Wade
“Rick Thomason has been taking care of all plumbing, heating, and cooling issues… He is reliable, punctual, courteous and totally professional.” – Janie Mosca

Negative sentiment is reflected in one review, detailing significant issues with initial plumbing work and poor customer service.
Example of a negative review:
“DO NOT LET THIS MAN NEAR YOUR HOUSE!… After a few years we noticed that there was a strange smell… Rick would not return our calls…” – Laura Hauguel

Review Summary:
Positive Sentiments: Professionalism, reliability, quality work, competence, courteous service.
Negative Sentiments: Issues with previous plumbing work, communication problems, and inadequate resolutions to complaints.

Additional Ratings:
Total Lead Smart Rating: 6.5/10
This rating considers the mixed feedback from customers, particularly the high praise juxtaposed against serious complaints about plumbing work and communication.

Conclusion:
Rick Thomason Plumbing, Heating & Cooling has built a reputation for quality service in Hoover, AL. While many customers appreciate his professionalism and reliability, prospective clients should be cautious of the negative feedback regarding past plumbing issues and communication lapses.

Member Since August 2024

Listing Id 419087

Contact Info

1908 Tall Timbers Dr, Hoover, AL 35226
(205) 822-0597
Lead Smart Rating :
6.5/10.0

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1908 Tall Timbers Dr, Hoover, AL 35226

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Reviews

Meredith Wade

2 years ago

Rick put in our plumbing when we purchased our home. Not only was he a pleasure to work with, his work was excellent as well. I highly recommend Rick if you are looking for honestly and quality work.

Laura Hauguel

4 years ago

DO NOT LET THIS MAN NEAR YOUR HOUSE! We had both plumbing and HVAC work done by Rick about 9 years ago. We thought everything was great because he seemed really nice and knowledgeable well we were wrong. After a few years we noticed that there was a strange smell that we couldn’t figure out where it was coming from in the kitchen and front bathroom. There was small flies coming out of the drain in the front shower bathroom. Rick would not return our calls so we called another company. Come to find out he did the plumbing all wrong and not to code. He used the wrong size pipes under the garbage disposal and all the food and water was going under the house into the crawl space. 3000 dollars later we got the work corrected. You might be questioning why I am posting this now. We just ran into someone who recently had a horrible experience with Rick and I thought I would share my experience so others would not fall into the same trap.

Robbie Kepic

5 years ago

Honest, reliable, competent and very, very nice. My top choice whenever I need plumbing or HVAC work.

Janie Mosca

5 years ago

Rick Thomason has been taking care of all plumbing, heating, and cooling issues we have had in our home for over 15 years. He just this week installed a new air conditioner and furnace for us (working in the rain to get it done because it is the middle of the summer and was extremely warm in the house). He is reliable, punctual, courteous and totally professional. He is currently president of the Plumbing, Heating, Cooling Contractors of Alabama. You absolutely can not go wrong calling Rick!

Lynn Thomason

10 years ago

I learned the hard way after using cheap craigslist plumbers in the past that it’s better to have piece of mind and hire a professional who will do it right the first time. Rick Thomason is your man.