Kilowatts Electric

Overview:
Kilowatts Electric is an electrical supply store located in Hialeah, Florida. The company provides a variety of electrical supplies and equipment for both residential and commercial needs.

Services Provided:
Electrical supplies, customer service, generator recommendations, and general electrical equipment sales.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM.
Closed on Sundays.

Contact Information:
Phone: (305) 863-8080
Website: https://www.kilowattselectric.com/

Customer Reviews and Sentiment:
Kilowatts Electric has received mixed reviews across various platforms:
Google Reviews: 4.0 stars based on 23 reviews.

Positive feedback highlights the quality of service and the availability of supplies. Customers particularly appreciate the efficient service provided by staff.

Examples of positive reviews include:
“One of the best in town. I get all my electrical supplies for my building.” – Michael & Amanda Miller
“Fast and efficient service, good attention.” – Carlos Del Valle
“Great service!” – Manuel Claro

Negative feedback primarily focuses on poor customer service experiences, with customers reporting rudeness from staff and issues with returns.

Examples of negative reviews include:
“This people here is so rude and they screw any customer.” – Miguel Liendo
“Terrible customer service… manager was very rude.” – Jose Rodriguez

Review Summary:
Positive Sentiments: Efficient service, good product availability, professional and knowledgeable staff.
Negative Sentiments: Rude customer service, issues with returns, and negative customer experiences.

Additional Ratings:
BirdEye: 4.0 stars based on 23 reviews, reflecting a similar trend of customer satisfaction but with significant complaints.
Total Lead Smart Rating: 5.5

Conclusion:
Kilowatts Electric in Hialeah, FL is a solid option for those in need of electrical supplies, praised for their availability of products and fast service. However, prospective customers should be cautious regarding the mixed reviews, particularly focusing on customer service experiences before making a purchase.