Houck in Harrisburg-PA, Pennsylvania 17112

Houck

7464 Linglestown Rd, Harrisburg, PA 17112

4.5 (21 reviews)

Overview:
Houck is a contractor-based company located in Harrisburg, PA, known for its electrical and roofing services. The company engages in various construction projects but has faced criticism regarding its safety practices and client service.

Services Provided:
– Roofing services
– Electrical work
– General contracting

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (717) 657-3302
Website: www.houcks.com

Customer Reviews and Sentiment:
Houck has received a mix of reviews across various platforms:

Google Reviews: 4.5 stars based on 21 reviews. Positive feedback often highlights outstanding service, professionalism, and a great working environment, especially from employees.

Examples of positive reviews include:
“Outstanding company offering outstanding service to its clients.” – Misha Yarmolich
“Quick to respond and did a great job.” – Tony Twigg
“Great place to work. Great people to work with.” – Cory Bugg

However, complaints have focused on issues relating to work quality, management responsiveness, and safety practices:
“I wouldn’t recommend using them if you want someone helpful and clean.” – Spartans
“Repeated leaks in Houck roofing work.” – Nadya Day
“Employees were not social distancing or wearing masks.” – John L

Review Summary:
Positive Sentiments: Outstanding service, professionalism, and a supportive work environment.
Negative Sentiments: Poor work quality, inadequate customer service, safety concerns at the worksite, and management’s lack of responsiveness.

Additional Ratings:
BirdEye: 4.5 stars based on 21 reviews.
Better Business Bureau (BBB): Not accredited with one complaint filed in the last three years regarding work quality.

Total Lead Smart Rating: 5.5

Conclusion:
Houck appears to offer a range of construction services with a generally commendable reputation among employees and clients. However, customers should be cautious due to ongoing concerns about work quality and management responsiveness, as indicated by several negative reviews.

Member Since August 2024

Listing Id 417278

Contact Info

7464 Linglestown Rd, Harrisburg, PA 17112
(717) 657-3302
Lead Smart Rating :
5.5/10.0

Get A Quote Claim

Listing location

7464 Linglestown Rd, Harrisburg, PA 17112

Get Direction

Reviews

Spartans

2 hours ago

Houck construction is doing a “commercial job” as I was told by the safety manager on the Saint Clair School district building. While passing by the exact street of work, I ran over multiple nails in my tires of my new car. I parked and took pictures and even called the Houck safety manager directly. He was not helpful at all and told me I couldn’t prove it was from them due to others working on the building as well even though their equipment and vehicle were parked in the roadway. The manager told me if I could prove it was a screw they used he would pay for me to have my tire plugged. He was rude and had very little customer care or support for the lack of safety and cleanliness of the work site. I wouldn’t recommend using them if you want someone helpful and clean. Clearly the area they are working is not cleaned very well and management does not care.

Misha Yarmolich

a year ago

Houck is an outstanding company offering outstanding service to its clients. Great people to work with!

Cory Bugg

3 years ago

Great place to work. Great people to work with and work for. Great pay and a wonderful opportunity for growth

Nadya Day

3 years ago

HOUCK has been the roofing contractor at Cathedral Village ( summer / fall 2020) and has done a very poor job. My parents just had their roof fully restored by HOUCK Roofing and today, during a normal rainfall, the water is pouring in. My 81 year old mother has been living with repeated leaks in HOUCK roofing work.

John L

4 years ago

Their employee tshirts all day “safety first” yet the few I’ve witnessed were not social distancing with patrons or wearing masks while inside a busy public place. What safety are they putting first?

Tony Twigg

4 years ago

Quick to respond and did a great job