Vander Hyde Service

Overview:
Vander Hyde Service is a reputable service provider located in Grand Rapids, MI, offering a range of professional electrical and HVAC services. With a strong commitment to customer satisfaction, they have cultivated a positive reputation over the years.

Services Provided:
– HVAC installation and repair
– Electrical services
– Drain cleaning
– Generator servicing
– Air conditioning repair

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (616) 319-2125
Website: https://www.vanderhyde.com/?utm_source=GMB&utm_medium=organic&utm_campaign=grand_rapids

Customer Reviews and Sentiment:
Vander Hyde Service has accumulated an impressive rating of 4.6 stars based on 1,806 reviews across various platforms.

Positive feedback emphasizes their fast, friendly service, knowledgeable staff, and efficiency. Customers appreciate their ability to resolve issues promptly and the quality of work provided.

Examples of positive reviews include:
“Fast and friendly service.” – David Geenen
“Did an excellent job and kept me informed.” – Van Kipka
“Gary was very knowledgeable and helpful.” – Terry Paquette

A notable complaint involved a service where the technician failed to resolve a kitchen drain issue, resulting in disappointment over costs and recommendations.

Negative sentiment was noted regarding:
– High service costs
– Inability to resolve certain issues on the first visit

Review Summary:
Positive Sentiments: Fast response, knowledgeable technicians, effective service, thorough clean-up, and high customer satisfaction.
Negative Sentiments: High prices, initial service failures, and mixed recommendations.

Additional Ratings:
BirdEye: 4.5 stars based on 1,500 reviews, showing overall customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited. Its rating is NR (No Rating) with one complaint noted in the last three years.

Total Lead Smart Rating: 7.6

Conclusion:
Vander Hyde Service stands out as a dependable choice for electrical and HVAC needs in Grand Rapids, MI, praised for their knowledge and customer service. However, prospective customers should be mindful of the mixed reviews regarding service costs and outcomes.