N&S Electric Supply

Overview:
N&S Electric Supply is a well-regarded electrical supply store located in Freeport, NY. The company is known for its extensive range of electrical products and exceptional customer service, catering to both general customers and contractors.

Services Provided:
– Electrical supplies
– Customer consultations
– Product advice
– Bilingual assistance (Spanish)

Hours of Operation:
Monday to Saturday: 8 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (516) 378-4650
Website: http://www.nselectric.com/

Customer Reviews and Sentiment:
N&S Electric Supply has received favorable reviews across various platforms:

Google Reviews: 4.6 stars based on 40 reviews.

Positive feedback emphasizes the store’s knowledgeable staff, excellent customer service, and overall positive shopping experience. Customers have praised specific employees, like Rick and Katie, for their helpfulness.

Examples of positive reviews include:
“Best counter service that exists in the electric industry.” – Joseph Scorcia
“Rick goes above and beyond!! His customer service and knowledge about electrical products is incredible.” – Vinny
“Beautiful showroom. Bruce helped my husband and I pick out a beautiful chandelier.” – Saketa Mack

However, there is a notable negative review mentioning a rude employee which reflects a potential area for improvement.

Negative sentiment:
“I have been going to this electrical supply house for over 20 years… one of the counter employees was so rude to me.” – Paul Ventre

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable staff, friendly environment, quick and efficient service, and bilingual assistance.
Negative Sentiments: Isolated incidents of poor customer service mentioned by a customer.

Additional Ratings:
BirdEye: 4.6 stars based on 40 reviews, indicating strong customer satisfaction overall.
Better Business Bureau (BBB): The business has a profile but is not accredited.

Total Lead Smart Rating: 8.0

Conclusion:
N&S Electric Supply stands out as a reputable choice for electrical supplies in Freeport, NY, with well-trained staff and a customer-first approach. Customers can expect a friendly shopping experience and valuable assistance, though the occasional inconsistency in employee behavior should be noted.