J & K Heating

Mary McClain

5 days ago

Our ac unit had went out completely and J&K ,come and looked at our inside unit and it was done for no more piecing it together and it was a old unit they gave us a quote and also give us 3 options to choose from and what they would recommend and went up to a 4 ton unit had it done in 3 days inside and a new outside unit very happy with there work and very nice people to work with so recommend this company and and this group of guys to take care of you ac needs it heating needs I give them 10 stars if I could instead of 5 very happy customers

Joe Martin

5 days ago

Called these guys about getting a quote on a complete system replacement after I was told it was toast by another company. Jason came out and got the old dinosaur running again . Words can hardly say how thankful we are for their Awesome Service !!

Rebecca Kennedy

3 weeks ago

Thank you J & K for not giving up on diagnosing & repairing our heat/air unit, we appreciate you so very much! What a great, professional group of men that I would highly recommend to others!

Muhammad Jaffery

a month ago

Not good for a company or commercial work. Call agents are very polite but owner and their policy are not recommended. their owner said I only talk to the owner

Stephanie

8 months ago

Another HVAC company told me I had an irreparable problem with my furnace and it needed to be replaced. After getting their price on a new system, I called several other companies to get quotes, including J&K. When Jason came out to give me the quote, he checked out the system and saw a wiring issue that could be quickly and easily corrected. Turns out the unit functioned fine once that issue was fixed, and I don’t need to replace it right now. His diligence and honesty saved me thousands. J&K will be at the top of my list next time I need service.

Constance Beasley

11 months ago

Very professional, checked everything, answered all my questions. Will recommend.

Rich Rapin

a year ago

During an earlier service call, a J&K Service Technician discovered that my coolant was leaking at the copper coil on the air handler. J&K ordered a new coil and arranged to install it. The day it came in their service team arrived on schedule and installed a new aluminum coil. The entire installation took less than two hours. Following their recommendation, I agreed to have them install a shut-off valve for my A/C system. Jerry and Maverick worked well together and stayed hooked up as they moved through the processes. We now enjoy cooler A/C and we’re extremely happy with the outcome of having called J&K Heat and Air. Couldn’t be happier.

Becky Chestine

a year ago

Reviews are usually put for the bad, so here is one with the good and the bad… We started using them for our old unit, they were super friendly and professional. Our air originally went out when it was the hottest part of the summer and the guy that fixed it even brought popsicles for the kids. They came out multiple times after that until we could afford a new unit one time didn’t even charge us just asked when we got a new unit we would use them. And of course we did and I wish I could say our experience got better from there unfortunately it did not. November 18 our heater messed up they came out and “fixed” it. December 23 our outside unit started making a loud noise and the fan wouldn’t spin when we called them they said they would be out but called back asking if it was ok for them to service customers with no heat since we had the emergency heat which we had no problem with they said they would be there later that day or the following Monday. They never showed up. We both work the hours they operate so it was hard to get a time we were off after that to have them come out. January 13 the same heating problem occurred so we called them and never heard back called them again the following day in the morning never heard back. Called again that afternoon and all the lady cared about is if we were willing to pay the overtime charge and I said I’d rather not since we had been calling on weekdays with no response she did not care at all what we had to say so we simply said to please have Jason call us. Again heard nothing until the following Monday when they lady called that called is the usual lady we deal with and let me tell you she is so helpful and nice really I love her best thing about this company right now is her. We set an appointment for them to come out today where they wanted to charge us for an issue they caused from the very beginning because they didn’t put the right part in. It took my husband completely getting mad for them to not charge us the 200 plus they wanted to charge but still ended up paying 100 for a second time of them coming out for the same issue that they caused. The weekend customer services is not it. We selected the unit we have from their recommendation because it is one they have the least issues with and I honestly feel like we got played at this point. Imagine spending thousands on a new unit to still have to keep having people come out and repair it. I don’t know if I’d recommend them or not at this point. Jason has always been friendly and helpful. However I am highly disappointed in the current service that has been extended to us.

Del Paez

a year ago

Excellent guys, highly recommended!

Chelsea Mackey

2 years ago

A/C quit working so we called around to different places to get someone out ASAP. No one could get out to us until next week. I called J and K Heating and Air and I received a call from a tech very quickly. He got us the part we needed fast and fixed the problem in no time. Thank you for coming to the rescue and being so kind and professional! We will use this company in the future!