PHOENIX ELECTRIC AND AIR, LLC in Fort Myers, Florida 33903

PHOENIX ELECTRIC AND AIR, LLC

8190 Littleton Rd #104, North Fort Myers, FL 33903

4.4 (11 reviews)

Overview:
PHOENIX ELECTRIC AND AIR, LLC is an HVAC contractor located in Fort Myers, Florida. The company is known for offering services related to air conditioning and electrical work, catering to both residential and commercial clients.

Services Provided:
– Air conditioning installation and repair
– Electrical installation and repair
– Generator installation
– Specialty electrical outlets
– Maintenance services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (239) 994-0001
Website: https://phoenixelectricandair.com/

Customer Reviews and Sentiment:
PHOENIX ELECTRIC AND AIR, LLC has received a mix of feedback across various platforms:
Google Reviews: 4.4 stars based on 11 reviews.

Positive sentiments highlight the company’s quick response times, professionalism, and quality work. Customers appreciate the affordability and cleanliness of the service, as well as the friendly demeanor of the technicians.

Examples of positive reviews include:
“I couldn’t recommend them any higher. Plus, our dogs loved them!” – Tom Beresford
“Very knowledgeable and professional… the work area was as clean as he found it.” – David Owen
“They are my new Electrical and AC company… the best!” – Leah Gregg

Concerns have been raised regarding communication and responsiveness, with some customers expressing frustration over difficulty reaching the company for follow-up work.

Negative sentiments noted include:
“I’ve been trying to reach this company for over a month… the line just rings endlessly.” – Millennial NP
“…quit responding… refusing to resolve issues with their work.” – Jonathon Stockton

Review Summary:
Positive Sentiments: Timely service, professional technicians, affordability, clean work environment, and strong communication.
Negative Sentiments: Communication issues, difficulty in follow-up, and unresponsiveness regarding warranty claims.

Additional Ratings:
BirdEye: 4.4 stars based on 11 reviews, indicating a similar level of customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been a couple of complaints regarding unresponsiveness.
Total Lead Smart Rating: 7.3

Conclusion:
PHOENIX ELECTRIC AND AIR, LLC appears to be a solid choice for HVAC and electrical services in Fort Myers, FL, with many customers appreciating their efficiency and professional attitude. However, potential clients should consider the mixed feedback regarding communication and response times when deciding on their services.

Member Since August 2024

Listing Id 412582

Contact Info

8190 Littleton Rd #104, North Fort Myers, FL 33903
(239) 994-0001
Lead Smart Rating :
7.3/10.0

Get A Quote Claim

Listing location

8190 Littleton Rd #104, North Fort Myers, FL 33903

Get Direction

Reviews

Tom Beresford

5 months ago

AC went out and after having a large local company quote me an ABSURD amount of money to repair, I found Juan at Phoenix Electric. Juan was quick to respond, officiant and professional. Javier was also incredibly helpful! Came out within the day, had the diagnoses and repaired within 48hrs. Very friendly, AFFORDABLE. And did it with a smile. I couldn’t recommend them any higher. Plus, our dogs loved them!

David Owen

8 months ago

I highly recommend Phoenix Electric and Air LLC! They were quick to respond to our electrical problem which affected our AC during a very warm time. The repair was made efficiently and everything was restored quickly. The electrician was very knowledgeable and professional. When he left the work area it was as clean as he found it. One thing that stood out with me was the communication. Thank you Jose!

Leah Gregg

8 months ago

Jose and his team did a wonderful job for me. I hired Jose for new electrical and AC units in 2 homes following the hurricane. They are friendly, respectful, and do outstanding work. They are my new Electricial and AC comlany as I’ve been thru a few over the years and these guys have been the best! It’s also very convenient having your electrical and AC work done by one company. I’m very pleased with Phoenix Electric and Air!

Millennial NP

9 months ago

I’ve been trying to reach this company for over a month. They installed my home’s electrical work and need help with an estimate. The line just rings endlessly. I don’t want to leave a bad review but at this point I’ll need to find someone else to get this job done.

Jonathon Stockton

9 months ago

The company was nice at first and but then quit responding. We have a 1 yr warranty on our and a written warranty from Phoenix Electric. We have issues with their work and they are refusing to resolve them. ****** I DO NOT RECOMMEND USING THEM******

Jackie Raleigh

2 years ago

Jose and his team very professional, on time and did a perfect job passing all inspections with our generator, specialty outlet and new ceiling fan. Looking forward to working on other projects with them in the future.

Jesus Briceño

3 years ago

excellent service, of the highest quality