Backbay Electric

Overview:
Backbay Electric is an electrician service based in Fort Myers, FL. Known for their reliable and timely work, the company offers a variety of electrical services tailored to meet residential and commercial needs.

Services Provided:
Electric services, residential work, commercial work, timely service, personable interactions

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (239) 332-2380

Customer Reviews and Sentiment:
Backbay Electric has received mixed reviews across various platforms:

Google Reviews: 3.9 stars based on 7 reviews.

Positive feedback highlights the company’s personable service and efficiency. Customers have praised the quality of work and timely completion.

Examples of positive reviews include:
“Backbay Electric is excellent! They are very personable and do amazing work in a timely fashion.” – Denise Thurling
“Great service” – The Lock Boss LLC

Negative sentiments include concerns about customer service and road safety issues involving their employees.

Examples of negative reviews include:
“Why doesn’t anyone ever answer the phone?” – Alexandra St.Germain
“Employee van blew thru a stop sign… putting lives in danger!” – Joe Imaverage

Review Summary:
Positive Sentiments: Personable service, timely work, high-quality workmanship.
Negative Sentiments: Poor customer service communication, safety concerns regarding employee driving.

Additional Ratings:
BirdEye: 3.9 stars based on 7 reviews, reflecting a similar trend of customer satisfaction along with some concerns.
Total Lead Smart Rating: 5.5

Conclusion:
Backbay Electric offers valuable electrical services in Fort Myers, FL, noted for their effective work and personable customer interactions. However, potential clients should consider the mixed reviews regarding communication and concerns about employee conduct.