SBS Electric Supply Co in Florence, Alabama 35630

SBS Electric Supply Co

625 S Cherry St, Florence, AL 35630

4.4 (26 reviews)

Overview:
SBS Electric Supply Co is a well-established electrical supply store located in Florence, Alabama. With a history dating back to 1948, the company specializes in providing a wide range of electrical supplies, lighting solutions, and hardware essentials to meet both residential and commercial needs.

Services Provided:
– Electrical supplies
– Lighting products
– Hard-to-find electrical items
– Technical support

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on Saturday and Sunday

Contact Information:
Phone: (256) 764-8481
Website: http://sbselectric.com/

Customer Reviews and Sentiment:
SBS Electric Supply Co has received mixed reviews across several platforms:
Google Reviews: 4.4 stars based on 26 reviews.

Positive feedback highlights the excellent customer service, knowledgeable staff, and a great selection of lighting and electrical products.

Examples of positive reviews include:
“Excellent customer service. Had hard to find items in stock.” – Nagmag
“A great place to do business with knowledgeable people.” – Dean Jackson
“They have the nicest people that work there!” – S. R. McAfee

However, there are also negative sentiments regarding pricing and customer service consistency:
“I’ll order from Amazon or go to a big box store.” – Nancy Tays
“I discovered that their prices were about half of the price charged by SBS.” – Tim Gilbert

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable staff, a great selection of products, and the ability to find hard-to-find items.
Negative Sentiments: Issues with pricing compared to competitors and inconsistent customer service leading to dissatisfaction.

Additional Ratings:
BirdEye: 4.4 stars based on 26 reviews, reflecting a similar trend of customer satisfaction but with notable concerns in certain areas.
Total Lead Smart Rating: 6.5

Conclusion:
SBS Electric Supply Co offers a range of electrical and lighting supplies with a commendable level of customer service. Customers appreciate the knowledgeable staff and the variety of products available. However, potential buyers should be mindful of the mixed reviews regarding pricing and customer experience when considering this store for their electrical needs.

Member Since August 2024

Listing Id 411904

Contact Info

625 S Cherry St, Florence, AL 35630
(256) 764-8481
Lead Smart Rating :
6.5/10.0

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Listing location

625 S Cherry St, Florence, AL 35630

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Reviews

Nagmag

2 years ago

Excellent customer service. Had hard to find items in stock.

Dean Jackson

2 years ago

A great place to do business with knowledgeable people, that care about your needs and look for a way to meet them.

Nancy Tays

2 years ago

Spending money locally is important to me – so is customer service. This business has been well established since 1948, but sadly with the employees they have now, the future looks bleak. Next time I need replacement parts, I’ll order from Amazon or go to a big box store. I doubt the longevity of this business was based on this type service.

Tim Gilbert

2 years ago

Recently purchased 4 sticks of 1 1/2 inch PVC conduit from SBS in Florence(invoice #572772). The price for this was $170.93 including tax. Thinking this was excessively high, I checked prices from other vendors including the box stores and discovered that their prices were about 1/2 of the price charged by SBS. Lesson learned, buyer beware.

Lisa McCrory

3 years ago

Great selection of lighting. If they don’t have what you want , Sonia will find it for you.

Bob Wedge

5 years ago

Always having an item that I s impossible to find at most retail stores.

Arnell Austin

5 years ago

No comment

S. R. McAfee

5 years ago

They have the nicest people that work there! I would recommend them to anybody getting lighting or electrical supplies. They have worked with my father and great grandfather for many years.

Alan Connell

5 years ago

Well stocked electrical supply house, only place in town that had the panel I needed. Definitely 5 star

Torey Mccaney

5 years ago

Knowledgeable technical staff. They can handle lighting needs from commercial to elegant. The showroom staff will guide you to what you need. You can rely on SBS!