Overview:
SGI Heating and Cooling is a prominent provider of heating and cooling services located in Flint, Michigan. Known for their expertise in HVAC systems and electrical services, they cater to both residential and commercial clients, offering reliable service and maintenance for heating and cooling systems.
Services Provided:
– Heating System Installation and Repair
– Air Conditioning Installation and Repair
– Generator Installation and Maintenance
– Electrical Services
– Customer Service and Support
Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (810) 547-5415
Website: https://sgiheating.com/?utm_source=GMBSocialClimb&utm_medium=SGIHeatingandCooling
Customer Reviews and Sentiment:
SGI Heating and Cooling has garnered a positive reputation with a rating of 4.7 stars based on 349 reviews. The reviews highlight strong customer service and quality workmanship, though there are some negative sentiments about pricing and communication.
Examples of positive reviews include:
“Matt put her fears to rest. He was informative, explaining exactly what he was going to do.” – Jim Stewart
“This is a company that stands behind their work and provides excellent customer service.” – Debra Bettendorf
“Amazing customer service… overall, a great outfit to work with for all HVAC and electrical needs.” – Sasha Vuksanovic
The negatives primarily focus on customer service issues and unexpected costs, as seen in this review:
“Do not get a generator from this company… makes me feel like I was sold to instead of them looking out for me.” – Alan Samaha
Review Summary:
Positive Sentiments: Knowledgeable technicians, quality service, professional demeanor, excellent customer support, attention to detail.
Negative Sentiments: Miscommunication regarding pricing, stress during installation, customer service dissatisfaction.
Additional Ratings:
BirdEye: 4.7 stars based on 349 reviews, reflecting a strong trend of customer satisfaction with instances of mixed experiences.
Better Business Bureau (BBB): The business has a profile but is not accredited. There are a few complaints listed, often concerning service delivery and installation experiences.
Total Lead Smart Rating: 7.8
Conclusion:
SGI Heating and Cooling appears to be a reputable choice for HVAC and electrical services in Flint, MI, appreciated for their knowledgeable technicians and solid customer service. However, prospective clients should be mindful of the mixed reviews regarding customer interaction and pricing clarity before making their decisions.
Member Since August 2024
Listing Id 411880