Beyer Heating in Ferndale-MI, Michigan 48220

Beyer Heating

1880 E 9 Mile Rd, Ferndale, MI 48220

4.1 (70 reviews)

Overview:
Beyer Heating is a reputable HVAC contractor located in Ferndale, MI. The company specializes in heating, ventilation, and air conditioning services, offering installations, repairs, and maintenance for various HVAC systems.

Services Provided:
– Air conditioning installation and repair
– Furnace installation and repair
– Emergency HVAC services
– Residential HVAC solutions
– Customer service and support

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (248) 398-4015
Website: http://beyerheating.com/

Customer Reviews and Sentiment:
Beyer Heating has received a mix of feedback, holding a rating of 4.1 stars based on 70 reviews.

Positive comments often highlight the company’s quick response times, professionalism, and high-quality service. Customers appreciated the thoroughness and respect shown by technicians during their visits.

Examples of positive reviews include:
“Beyer HVAC was amazing to work with. They diagnosed an AC issue one day and were out the next day to install new AC units.” – Chris McLogan
“Ari’s crew was professional, knowledgeable, and respectful of the property.” – Minh Huy Ha

However, there are notable negative sentiments regarding customer service, particularly related to one review that expressed dissatisfaction with the attitude of front desk staff.

Example of a negative review:
“The worse attitude and customer service!!! Watch out senior citizens for the karen at the front desk!!!” – Marcia Freeman-Glanton

Review Summary:
Positive Sentiments: Quick response, professional service, knowledgeable technicians, thorough work, and fair pricing.
Negative Sentiments: Reported issues with front desk customer service and perceived rudeness.

Additional Ratings:
BirdEye: 4.1 stars based on 70 reviews, indicating overall customer satisfaction but reflects some complaints.
Better Business Bureau (BBB): Not accredited with a reported complaint in the last three years.
Total Lead Smart Rating: 7.5

Conclusion:
Beyer Heating stands out as a reliable choice for HVAC services in Ferndale, MI, known for their professionalism and prompt service. However, potential clients should consider the mixed reviews and some negative feedback about customer service before proceeding with their services.

Member Since August 2024

Listing Id 411693

Contact Info

1880 E 9 Mile Rd, Ferndale, MI 48220
(248) 398-4015
Lead Smart Rating :
7.5/10.0

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1880 E 9 Mile Rd, Ferndale, MI 48220

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Reviews

marcia Freeman-Glanton

2 weeks ago

The worse attitude and customer service!!! Watch out senior citizens for the karen at the front desk!!! When you complain you are accused of being a bully .!!! Would not recommend!!!

Chris McLogan

2 months ago

Beyer HVAC was amazing to work with. They diagnosed an AC issue one day and were out the next day to install new AC units. The whole team of guys were great to work with. They made sure everything was done to our satisfaction and made sure to clean up everything. I would highly recommend them to anyone who needs any HVAC work done.

Veronica Gorden

2 months ago

I called on a Thursday afternoon and was able to get an appointment for the following morning. Not only was I able to get a quick appointment, the receptionist gave me a 2 hour arrival window (instread of 4) since I had a few work meetings to attend that day. Austin K and Scott C arrived early in the provided window. They were courteous and got right to work. The problem was quickly diagnosed and repaired. They even made friends with one of our cats. I was very impressed and will definitely be using Beyer for future heating and cooling needs. Thanks, Austin and Scott!

S coleman

2 months ago

Had a complete furnace and ac install,not a bad price all done in about four hours in one Day.Both work great now my wife can sleep at night in the ac

Minh Huy Ha

2 months ago

This is the second job Beyer Heating and Cooling has done for us (installed a set of AC units for our duplex). Ari came by to evaluate what was needed, and gave us great and informative options/recommendations. He provided us a quote that couldn’t be beat for the quality of service and product provided. On the day of installation, Ari’s crew was professional, knowledgeable and respectful of the property. Ari, his crew, and office staff were responsive to all my questions and concerns. In the end, they did an amazing job and will be the first ones I call for my HVAC needs.

Michael Rosko

4 months ago

I am pleased that I chose Beyer Heating to install an ultra-modern, high-efficiency Trane furnace in my residence in Beverly Hills. The pricing, scheduling, efficiency, workmanship, and follow-up were excellent. The entire job, including removal of the existing unit, was completed in less than a day. I recommend this service highly.

Bradley Steel

4 months ago

I scheduled Beyer HVAC for my parents and they were thrilled. The technician was extremely knowledgeable and respectful. They felt comfortable having them in their home. He took care of everything quickly and the price was very fair.

toby beach

4 months ago

They called me right back and sent someone out same day. Also kept me in the loop about what needed to be fixed with my AC.

Brooks Beattie

4 months ago

Needed some emergency heating work done and Beyer Heating was great. Quick response times and professionalism all around!

Melissa Schiller

4 months ago

Pleasure to work with, reliable and trustworthy