Ross/Wes Electrical Services in Farmington-NM, New Mexico 87401

Ross/Wes Electrical Services

1332 W Murray Dr, Farmington, NM 87401

3.7 (6 reviews)

Overview:
Ross/Wes Electrical Services is an electrical contractor based in Farmington, NM. The company provides a range of electrical services including repairs, installations, and troubleshooting for both residential and commercial clients.

Services Provided:
– Electrical troubleshooting
– Wiring repairs
– Power outage solutions
– Installation services

Hours of Operation:
Monday to Friday: 8 AM to 5 PM

Contact Information:
Phone: (505) 325-5849
Website: http://rossweselectric.com/

Customer Reviews and Sentiment:
Ross/Wes Electrical Services has a mixed reception in their customer reviews:

Google Reviews: 3.7 stars based on 6 reviews.

Positive feedback highlights the company’s quick response time, quality of work, and professional demeanor. Customers have noted their efficiency and recommend the electricians.

Examples of positive reviews include:
“Always fast and always high quality.” – Michael Schofield
“The electrician who came out was very nice and courteous definitely recommend them.” – Monique Ponce

However, complaints point to issues with scheduling and customer service, particularly regarding uncommunicated delays.

A notable negative review states:
“I was put on their schedule 3 weeks before the appointment date… disappointing, to say the least.” – Marian Mead

Review Summary:
Positive Sentiments: Quick response times, high-quality work, courteous electricians, and solid recommendations.
Negative Sentiments: Issues with communication, scheduling conflicts, and customer service shortcomings.

Additional Ratings:
BirdEye: 3.7 stars based on 6 reviews, indicating a similar trend in customer feedback with both positive and negative aspects.

Total Lead Smart Rating: 4.5

Conclusion:
Ross/Wes Electrical Services offers valuable electrical solutions in Farmington, NM, noted for their quick response and quality service. However, potential customers should be aware of the mixed reviews, particularly regarding scheduling and communication issues, before deciding to engage their services.

Member Since August 2024

Listing Id 411431

Contact Info

1332 W Murray Dr, Farmington, NM 87401
(505) 325-5849
Lead Smart Rating :
4.5/10.0

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Listing location

1332 W Murray Dr, Farmington, NM 87401

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Reviews

michael schofield

9 months ago

We had a power outage at our business. Called in and Matt ran out same day. We ended up having a broken wire in the ground. Matt got us lined out and had it fixed fast. We have used them many times, always fast and always high quality. You definitely get what you pay for. Highly recommend Matt and his crew.

Marian Mead

2 years ago

Would not recommend! I was put on their schedule 3 weeks before the appointment date and then not contacted at all on the day of my appointment. At this point I am still waiting to find out from the front desk where the electrician is and if I am even on their schedule, and they’re about to close for the day. They don’t answer when she calls them. This has been scheduled through my home warranty company so I will have to jump through hoops to schedule a different electrician. Disappointing, to say the least.

jonez herre

3 years ago

Great

Monique Ponce

4 years ago

The electrician who came out was very nice and courteous definitely recommend them