Cooper Electric

Overview:
Cooper Electric is an electrical supply store located in Fairview, NJ. They specialize in providing a wide range of electrical products and tools, serving both professionals and DIY enthusiasts in the area.

Services Provided:
– Electrical supplies
– Circuit breakers
– Electrical wiring
– Electrical tools
– Customer service and knowledgeable staff

Hours of Operation:
Monday to Friday 7 AM to 5 PM
Saturday 8 AM to 12 PM
Closed on Sundays

Contact Information:
Phone: (201) 945-5900
Website: https://www.cooper-electric.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-listing&utm_content=fairview-branch

Customer Reviews and Sentiment:
Cooper Electric has received mixed reviews across various platforms:

Google Reviews: 4.1 stars based on 28 reviews.

Positive feedback highlights the store’s helpfulness, knowledgeable staff, and good prices. Customers appreciated the variety of products available and the assistance provided by the employees.

Examples of positive reviews include:
“Everything you need & great service!” – Michael Ferranti
“Staff very knowledgeable and helpful with questions.” – Valentin Acabeo Luciano
“Good service.” – Wilmer Jardinez

However, the complaints focus on issues regarding product availability and customer service. One customer was dissatisfied with the return policy, while others mentioned a lack of certain items.

Examples of negative reviews include:
“If I could give them a zero I would…” – PETER D’ERRICO
“What kind of supply house doesn’t carry photocells?” – robert hansen
“Owner has a bad attitude.” – Isai M

Review Summary:
Positive Sentiments: Helpful staff, good prices, wide selection, and knowledgeable service.
Negative Sentiments: Issues with returns, complaints about product availability, and customer service experience.

Additional Ratings:
BirdEye: 4.1 stars based on 28 reviews, reflecting a similar trend of customer satisfaction with occasional issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 6.7/10

Conclusion:
Cooper Electric is a viable option for electrical supplies in Fairview, NJ, recognized for its knowledgeable staff and extensive product range. However, potential customers should consider the mixed reviews and prior complaints regarding customer service and product availability before making a visit.