Slater Mechanical

Overview:
Slater Mechanical is a reputable HVAC contractor located in Enid, Oklahoma. The company specializes in providing heating, ventilation, and air conditioning services to both residential and commercial clients. With a focus on quality service and customer satisfaction, Slater Mechanical has established a strong presence in the local area.

Services Provided:
– HVAC installation
– HVAC repair
– Preventative maintenance
– Customer consultations
– Affordable service options

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (580) 747-3330
Website: http://www.slatermechanical.com/

Customer Reviews and Sentiment:
Slater Mechanical has garnered a mix of positive and negative feedback across various platforms:

Google Reviews: 4.1 stars based on 20 reviews.

Positive sentiments highlight the responsiveness of the technicians, professionalism, and quality of service. Customers often mention friendly interactions and thorough explanations of services.

Examples of positive reviews include:
“Good service technician. He was polite and explained what he was doing.” – Robert Kinzer
“Fast and friendly service!” – David Ward
“Slater Mechanical is always professional, thorough & affordable.” – Susan

However, there are some negative experiences reported, particularly regarding communication issues and less-than-ideal customer service.

Examples of negative reviews include:
“Rude.” – 7 ten
“Uncompassionate company, ‘Do Not Use’.” – Johnny Appleseed

Review Summary:
Positive Sentiments: Quick response times, professional and friendly service, thorough explanations, and affordable pricing.
Negative Sentiments: Communication issues, reports of rudeness, and inconsistencies with service follow-up.

Additional Ratings:
BirdEye: 4.1 stars based on 20 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited; no rating available.

Total Lead Smart Rating: 7.5

Conclusion:
Slater Mechanical is a reliable choice for HVAC services in Enid, OK, known for their professional and friendly service. However, potential customers should be mindful of the mixed reviews and communication issues noted in some experiences.