Duarte Electric in Elk Grove, California 95757

Duarte Electric

9952 W Taron Dr, Elk Grove, CA 95757

4.3 (18 reviews)

Overview:
Duarte Electric is a professional electrical service company located in Elk Grove, CA. The company offers a range of electrical solutions, catering to both residential and commercial customers.

Services Provided:
– EV Charger Installation
– Electrical Troubleshooting
– GFI Outlet Repair
– General Electrical Services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (916) 871-4755

Customer Reviews and Sentiment:
Duarte Electric has received mixed reviews across various platforms:

Google Reviews: 4.3 stars based on 18 reviews.

Positive feedback highlights the company’s professionalism, quick response times, and knowledgeable staff. Customers have appreciated the efficiency and fair pricing for their services.

Examples of positive reviews include:
“Professional friendly customer service… Fixed my electrical outlets within an hour. Fair pricing!” – Macy McKinzie
“Knowledgeable and a fair price. I will definitely call them first in the future.” – Jim Henthorn
“Duarte Electric are such a pleasure to work with! Efficient, professional, and honest.” – Wendy Wang

The complaints often mention issues with communication and failure to fulfill commitments, leading to customer dissatisfaction.

Examples of negative reviews include:
“Stopped responding to calls and texts and never came back with the permit. Avoid.” – Mandeep Bains
“The guy never showed up after rescheduling.” – Maxwell Murphy

Review Summary:
Positive Sentiments: Professionalism, quick response, efficiency, fair pricing, and good customer service.
Negative Sentiments: Communication issues, failure to complete work as promised, and disputes over permit applications.

Additional Ratings:
BirdEye: 4.3 stars based on 18 reviews, reflecting a balance of positive experiences with notable complaints.
Total Lead Smart Rating: 6.2

Conclusion:
Duarte Electric can be considered a viable option for electrical services in Elk Grove, CA, noted for their promptness and professional approach. However, potential customers should be cautious and consider the mixed reviews and reported communication issues before engaging their services.

Member Since August 2024

Listing Id 409841

Contact Info

9952 W Taron Dr, Elk Grove, CA 95757
(916) 871-4755
Lead Smart Rating :
6.2/10.0

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9952 W Taron Dr, Elk Grove, CA 95757

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Reviews

Mandeep Bains

a year ago

Installed a EV charger outlet in the garage, then said he would come back later with the permit. Stopped responding to calls and texts and never came back with permit. Avoid.

Binem Huynh

a year ago

When I originally phoned Ernest to install the Ev charge in the garage, he was immediately attentive and able to complete all of the work on schedule. He came across as quite professional and volunteered to obtain the permit as well. After he installed the EV charger, I followed up with him on the permission, but he lied and said he had just returned from vacation and would check on the permit status. I contacted the city of Elk Grove and discovered that he had never applied for the permit. I also requested the invoice, but I never received a response from him. Fortunately, I only had to pay for the service fees and not the permit expenses. If you intend to utilize this service, do not pay in full until you have received all of the papers you require. I’d want to support local businesses, but this service has disappointed me. Extremely unprofessional.

Jim Henthorn

a year ago

Used this company for a second time. Same result. Professional, thorough, great price. My first time with this company. I will definitely call them first in the future. Knowledgeable and a fair price.

Paul Delezenski

a year ago

Helped with an issue with the GFI for our bathroom outlets. He resolved over the phone and saved us a visit that would have cost us. Excellent!

Macy McKinzie

2 years ago

Professional friendly customer service. Sent a technician within an hour of my call, upon arrival fixed my electrical outlets within an hour. Fair pricing, did not over charge me! Duarte will be my first call if I need any electrical service in the future.

adrian cahya

2 years ago

Very professional work done, at very reasonable prices. Worked fast and efficiently.

Jay Okay

2 years ago

I just called with an issue and they answered promptly, professionally. Even though I was out of their service range, the person on the phone took the time to find out what my issue was and point me in the right direction toward getting it fixed through SMUD. Very awesome customer service and a great friendly attitude! Thank you Duarte Electric!

Arshdeep Singh

2 years ago

Professional, friendly and knowledgeable about what he’s doing. I would definitely call them for any electrical work. Great work

Maxwell Murphy

2 years ago

The guy never showed up after rescheduling

Wendy Wang

3 years ago

Duarte Electric are such a pleasure to work with! Through the quote process, and the actual installation, they were efficient, professional, and honest. I highly recommend then for all your electrical needs!!