Heritage Services Plumbing, Heating & Cooling

Overview:
Heritage Services Plumbing, Heating & Cooling is an HVAC contractor located in Edmond, OK. The company specializes in a range of services including plumbing, heating, and cooling solutions, with a strong reputation for installation and maintenance.

Services Provided:
– Plumbing services
– Heating services
– Cooling services
– Tankless water heater installation and servicing
– Air conditioning repair

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (405) 348-5555
Website: www.heritageservicesok.com

Customer Reviews and Sentiment:
Heritage Services Plumbing, Heating & Cooling has received generally positive feedback across various platforms:

Google Reviews: 4.8 stars based on 54 reviews.

Positive sentiments highlight the company’s professionalism, quality of workmanship, promptness, and extensive knowledge in their field.

Examples of positive reviews include:
“Absolutely fantastic company. Everyone at Heritage has been amazing…” – Mike Bell
“Fast and professional service. My a/c unit wasn’t working. Alan had it fixed in 30min.” – Chad O’Connell
“Great job- explained everything- gave me a good estimate and stuck to it.” – Diana Polley

On the other hand, there’s a notable negative review regarding poor management:
“Horrible management. Extremely rude and uncaring for the people they serve.” – Mitchell McEwin

Review Summary:
Positive Sentiments: Professional service, high-quality workmanship, prompt response, knowledgeable technicians.
Negative Sentiments: Issues with management and customer service responsiveness.

Additional Ratings:
BirdEye: 4.8 stars based on 54 reviews, reflecting strong overall satisfaction among customers.
Better Business Bureau (BBB): The business is not accredited but maintains a positive reputation with no significant complaints reported.
Total Lead Smart Rating: 8.5

Conclusion:
Heritage Services Plumbing, Heating & Cooling appears to be a reputable choice for HVAC services in Edmond, OK, especially noted for their prompt and professional service quality. However, potential customers should be mindful of the isolated negative feedback regarding management before making their decision.