HomeWorks Plumbing Heating & Air

Overview:
HomeWorks Plumbing Heating & Air is a reputable HVAC contractor located in Eagan, MN. With a focus on providing high-quality heating, plumbing, and air conditioning services, the company has built a solid reputation over time, supported by a vast number of customer reviews.

Services Provided:
– Heating services
– Air conditioning services
– Plumbing services
– Efficient and professional service
– Clean and thorough cleanup after work

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (651) 300-9953
Website: https://www.callhomeworks.com/?utm_source=gmb&utm_medium=organic

Customer Reviews and Sentiment:
HomeWorks Plumbing Heating & Air has received a high overall rating of 4.8 stars based on 4003 reviews.

Positive feedback highlights the company’s professionalism, knowledgeable technicians, and efficient service. Customers have notably appreciated the friendly demeanor of the technicians and their thorough explanations of the work performed.

Examples of positive reviews include:
“Professional and informative. Answered all my questions.” – Trudy Latozke
“He was prompt and professional as well as very likable and friendly.” – Mary Devine
“Darius arrived on time and I found him very personable and professional.” – DHDISPR SMITH

However, there is a notable complaint regarding a sales approach described as aggressive and dismissive of competitors, leading to customer dissatisfaction.

Review Summary:
Positive Sentiments: Friendly and knowledgeable staff, timely arrivals, thorough explanations of services, and efficient work.
Negative Sentiments: Aggressive sales tactics, high pricing compared to competitors, and poor interaction from some representatives.

Additional Ratings:
BirdEye: 4.8 stars based on 4003 reviews, reflecting strong customer satisfaction but with some notable concerns.
Better Business Bureau (BBB): The business has a BBB profile and is accredited with a rating of A+. There are no complaints listed in the last three years.

Total Lead Smart Rating: 8.7

Conclusion:
HomeWorks Plumbing Heating & Air is a generally reliable choice for HVAC services in Eagan, MN, praised for professional and friendly service. While the majority of reviews are positive, potential customers should consider the occasional negative experiences related to sales tactics before making a decision.