Durango Electrical Services, Inc.

Overview:
Durango Electrical Services, Inc. is a reputable electrical service company located in Durango, Colorado. The company is known for providing a range of electrical solutions, catering to both residential and commercial needs.

Services Provided:
– Troubleshooting electrical issues
– Installation of electrical systems
– Customer support and guidance
– Emergency electrical services

Hours of Operation (Example: Monday to Saturday 9 AM to 5 PM):
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (970) 247-9144
Website: http://durangoelectric.com/

Customer Reviews and Sentiment:
Durango Electrical Services, Inc. has received a mixed response across different platforms:

Google Reviews: 4.2 stars based on 10 reviews.

Positive feedback highlights the company’s responsiveness, customer service, and knowledgeable staff. Customers particularly appreciated the prompt and effective assistance provided by their technicians.

Examples of positive reviews include:
“Best vendor in Durango.” – Cleo B
“These guys are the experts that you need when trying to find the cause of any electrical problem!” – Jesus wins (Mr. Jimmy)
“Matt has made a new lifelong customer out of us. I highly recommend them!” – GinaMarie Scarpa

Negative sentiments focus on issues regarding professionalism and equipment usage. Some reviewers expressed disappointment in the company’s handling of certain projects and customer interactions.

Negative feedback includes:
“I have had several experiences with this company now… they treat the other contractors they work with improperly.” – Jack Burch
“Durango Electrical Services has lost their privileges with Lutron and we had to use another installer.” – Ed Mooney

Review Summary:
Positive Sentiments: Good customer service, prompt response, knowledgeable staff, effective problem-solving.
Negative Sentiments: Issues with professionalism, dissatisfaction with handling of projects and equipment problems.

Additional Ratings:
BirdEye: 4.2 stars based on 10 reviews, reflecting a similar trend of customer satisfaction with some concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There are two complaints in the last three years regarding service quality.
Total Lead Smart Rating: 6.5

Conclusion:
Durango Electrical Services, Inc. presents itself as a solid choice for electrical services in Durango, CO, particularly noted for its responsive customer support and knowledgeable staff. However, potential customers should be cognizant of the mixed reviews and past complaints before making their decision.