City Electric Supply Doraville

Overview:
City Electric Supply Doraville is a prominent electrical supply store located in Doraville, GA. The company specializes in providing a wide variety of electrical materials and supplies, catering to both individual consumers and contractors alike. Known for its knowledgeable staff and comprehensive inventory, City Electric Supply aims to serve the community effectively.

Services Provided:
– Electrical supplies
– Customer service assistance
– Timely provision of electrical materials

Hours of Operation:
Monday to Saturday 7 AM to 5 PM

Contact Information:
Phone: (770) 799-8050
Website: http://www.cityelectricsupply.com/branch/600

Customer Reviews and Sentiment:
City Electric Supply Doraville has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.4 stars based on 47 reviews.

Positive feedback highlights the knowledgeable staff, helpful customer service, and the ability to find needed materials. Customers have expressed appreciation for the team’s commitment to assisting customers in a timely manner.

Examples of positive reviews include:
“Have been shopping here for years… they always do the right thing for a customer especially if your ever in a bind.” – Brian Stack
“They had what I needed and provided good service!” – Mark Best
“Eric and Leo are top notch in customer service.” – Bernardo Maldonado

However, some complaints revolve around customer service experiences, with specific instances of unsatisfactory interactions noted.

Examples of negative reviews include:
“I called the day before… they didn’t want to sell, what a way of saying don’t come to buy.” – Hugo Ochoa
“Very horrible customer service !!!! no one spoke to me while I was there.” – Travone Blige

Review Summary:
Positive Sentiments: Knowledgeable staff, helpful customer service, ability to find required supplies, and longstanding customer loyalty.
Negative Sentiments: Issues with customer service interactions, particularly with responsiveness and treatment of customers.

Additional Ratings:
BirdEye: 4.4 stars based on 47 reviews, showing a consistent level of customer satisfaction despite some service complaints.
Total Lead Smart Rating: 7.5

Conclusion:
City Electric Supply Doraville is regarded as a reliable option for electrical supplies in Doraville, GA, praised for its knowledgeable staff and service. However, potential customers should be aware of inconsistent experiences with customer service, which may impact their overall shopping experience.