Overview:
Tri-City Electric Co. is a contractor-based business located in Des Moines, IA. They specialize in a variety of electrical services, including residential and commercial electrical installations, low voltage cabling, and customer support for specialized systems like video conferencing setups.
Services Provided:
– Residential electrical repairs
– Video conference system installations
– Low voltage cabling
– General electrical services
– Customer service and support
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (515) 288-7181
Website: www.tricityelectric.com
Customer Reviews and Sentiment:
Tri-City Electric Co. holds a solid 4.6-star rating based on 19 reviews across various platforms.
Positive feedback emphasizes their excellent customer service, professional installations, and timely delivery of services. Customers appreciate the team’s knowledge, friendliness, and overall quality of work.
Examples of positive reviews include:
“Great people.” – Ellis Bryant
“Excellent service and work through and through.” – Brian Galligan
“I highly recommend Tri City Electric.” – Karen Schiernbeck
However, there is a notable negative sentiment regarding pricing and customer service:
“Charged an outrageous amount for a walk thru, absolutely zero work done.” – Lain Ray
Review Summary:
Positive Sentiments: Excellent service, professional and friendly staff, quality installations, and responsiveness.
Negative Sentiments: Issues with pricing transparency and communication related to charges.
Additional Ratings:
BirdEye: 4.6 stars based on 19 reviews, reflecting strong customer satisfaction amidst occasional concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 7.8
Conclusion:
Tri-City Electric Co. is recognized for delivering reliable electrical services in Des Moines, IA, with many customers praising their professionalism and workmanship. Despite some challenges with pricing transparency and customer service, the overall positive sentiment suggests they are a good option for electrical needs.
Member Since August 2024
Listing Id 407716