All-Star Heating & Air Conditioning Inc.

Kevie Davey

a year ago

All Star gave us the best quote for a new furnace in the DeKalb area. Greg and his team are very knowledgeable, professional, and personable. Greg is quick, efficient, and flexible for needed repairs. Edited to say Greg has sold and moved on from All Star. We no longer use this company.

Dave Epert

a year ago

Used this business when it was Allstar and they were great. Since then they now have new owners called Perfect homes. I Called for a hot water heater replacement and they were by far the highest price in town.

West Addison

a year ago

Greg at All-Star is 5 star’s of awesome! I used to go with the cheapest of the season. I’m sticking with the most knowledgeable professional in the area from now on. (I sleep better knowing that things are done correctly) Thanks All Star Update All Star isn’t around anymore! Perfect Home Services is the new company. Not a fan

Amber Shanks

2 years ago

Just had my furnace, AC, and water heater replaced, cost 12k! It’s 90 degrees today turned on the AC it doesn’t work. Money well spent!

Cheryl Montgomery

2 years ago

I called last week to have work done on my furnace. I thought I was talking to All-star Heating, but It’s now Perfect Home Service. I would suggest you to call someone else. They got me for over 16,000 dollars for a new furnace and Air unit. The owner of All-start has retired and sold the business to Perfect Home Service.

Xiao Bao

2 years ago

We would rate them 0 if we could. First, this is not all star we have used before, the ownership has changed and when we call, no one has informed us that. Second, they came to repair the ac and said is Freon leaking, they can’t find the leaks so they put the dye in and fix the place they think may leak, charged us $670. We agreed cause this is “ALL-STAR”. Three days later, AC broke again, second technician came and said no dye has filled and to fix it we need to pay over $1k. We did ask if this is warranty will cover and they said NO. Turns out warranty covered the whole cost and leaks are pretty big. We complained and no one has ever return our call. We would not recommend this company to anyone who need service. Not responsible at all!

Kris Connors

2 years ago

First of all, If you think you are doing business with All-star when you call their number you are not. They are now Perfect Home services which get you to sign up with their maintenance plan for $15 per month. When I signed up I was never told that I was not doing business with all -star. Perfect home services came to my home to do an air conditioning maintenance check at which time I was told that my Dual Capacitor was going bad and that since (according to them)my compressor was also failing I might consider getting a new system and they would be happy to give me some quotes….this didn’t sound right to me and it felt like a sales pitch. Since I didn’t know this company I decided to get a second opinion by a reputable long time business in the area. Turned out that after testing it, my dual capacitor is functioning fine and While my air conditioning unit is older, it works just fine as well. This company offers you a sweet maintenance plan and then makes their money by coming to your home for maintenance checks and then convincing you that you need new parts Or systems when you don’t….. Beware!

Geri night

3 years ago

They came to my house the man was nice and easy to talk to

Kaylee Rosenberger

3 years ago

Overall, this place is pretty responsive, and they were able to get a technician here very quickly. I had done service with them last year to fix a broken part. This time, I had to call them out twice in order to properly identify the issue though. A part broke the day after they came the first time (and after I was first charged for cleaning which I didn’t ask for and wasn’t the issue). I was given an estimate to fix the part, and it was wildly expensive. The technician also said my heat exchanger could break soon based on CO readings (1 ppm…), but that was not true because those are somewhat normal readings and I have a CO detector in my home. The heat exchanger is under warranty for 20 years, and he didn’t mention that. So he just suggested to get a whole new furnace, which I don’t need at this point. I contacted another place for another opinion, and they got the part and are able to fix it for less than half the price. Make sure you do your research, sometimes second opinions are worth it. I didn’t want to give too harsh of a review rating, because this stuff is fairly common anywhere you go. I’d say if you just want something done quickly, it’s okay to go here EDIT: I received a call from the business after they had seen my review and they were able to resolve the issue for me. It must have been a misunderstanding. Overall, this company seems like they care about their customers. I do recommend them, and I really appreciate their great customer service.

Luis Rivera

3 years ago

Good job