Corning Appliance Corporation

Disney Cast Member

11 months ago

The service men were nice and did a great job. The office is another story. Beware of hidden charges and rude customer service woman.

Nate Hakes

a year ago

My mom had them install a garbage water softener against my advice when I told her to go to Culligan. Ever since they installed this thing we have no water about once a month because it just randomly quits. They then make me wait over a week with no water to have someone come out here. They are rude on the phone and it’s just a headache. Save yourself the time and money and go somewhere else.

Bill Mahoney

a year ago

Water softner : I’m currently waiting on appointment number 3 because people have communicated the wrong time, address, or not scheduled us at all for the problem. When just called, because they were supposed to be here at 11am. The lady told me the wrong address for my house and that someone will be out between 1230 and 4pm. What kind of professionalism is this. This is not a business that values customers and the service they are supposed to provide. This the third appointment and they still can’t show up on time or have the right address. 😒 I think I’m going to have to purchase a softner because CAC Service Sucks. Just schedule an appointment and you’ll understand how bad it is. GOOD LUCK! getting an appointment on time. O, they will show up at wrong time when you do schedule.

Heschfamily

a year ago

The previous home owner purchased the furnace here and we had something fixed under warranty a few years ago. I didn’t feel great about them then, but called again because we had a warning on the thermostat. They told me they would be here between 8:30 and 12, so I arranged my day to be home. When I called at 12:30 and asked if they were coming, the woman responded “probably not.” She was rude and tried to reschedule out two weeks. Based on my experience and that of others I am hearing about, the only assumption I can make is that they install junk and their technicians are busy fixing it but they are too disorganized to coordinate their resources appropriately.

David Merrill

a year ago

Bad experience took my down payment then disappeared for 6 weeks then lied to me about the situation come to find out they were not even sure they could get the furnace do not use them you will not be happy and they will not care do not pay them up front

Ralph Decena

a year ago

I gave them 1 star cause I couldn’t give them -5 stars. They are so unprofessional and unreliable I try to support local businesses but I won’t support this one. I should of checked the reviews before calling them

Nikki U (Nikki)

a year ago

I’ve been trying for months to get someone out to assess my gas fireplace for any leaks after birds infiltrated it and made a mess. I had todo deep clean and dispose of everything inside. There is a service scheduler who does not care about the quality of her work or customers. She makes horrendous mistakes in scheduling sending repair men out to wrong addresses, wrong times or days. I tried to discuss my problems with the company owner to only have him not respond to my voicemail messages. I would not recommend this business and I am no longer a customer. I had been a customer for 25 years.

Brian Preston

2 years ago

Excellent as usual. Very punctual and professional

Lisa Sterlace

2 years ago

Saved us! Our furnace died, and they came to the rescue.

Holly Marie

2 years ago

CAC is always amazing. They are friendly, professional and efficient. Great job!