Hometown Heating and Air Conditioning

Overview:
Hometown Heating and Air Conditioning is a highly-rated heating contractor located in Concord, CA. The company specializes in HVAC services, offering installation, maintenance, and repair solutions for heating and cooling systems.

Services Provided:
– HVAC installation
– Heating system repair
– Air conditioning repair
– Routine maintenance
– System upgrades

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (925) 933-9333
Website: http://www.hometownheatingandair.com/

Customer Reviews and Sentiment:
Hometown Heating and Air Conditioning has received excellent reviews across various platforms:

Google Reviews: 4.9 stars based on 1,600 reviews.

Positive feedback emphasizes the company’s professionalism, efficiency, and thoroughness. Customers particularly appreciate the knowledgeable technicians and their willingness to explain services in detail.

Examples of positive reviews include:
“Technician, Alejandro. Was very thorough and explained things that might need upgrading.” – Eiils Sjoberg
“The entire installation crew had one goal, and that was to install a quality system.” – Lyle Burks
“Jake shared all the details with me step by step. And the costs and what options I had.” – Dana Simmons

However, there is also a minor negative sentiment regarding missed appointments:
“The first scheduled appointment resulted in the tech not showing up and not calling.” – Laybon Jones

Review Summary:
Positive Sentiments: High-quality service, professional technicians, thorough explanations, and clean installation processes.
Negative Sentiments: Occasional missed appointments leading to customer frustration.

Additional Ratings:
BirdEye: 4.9 stars based on 1,600 reviews, demonstrating consistent customer satisfaction.
Total Lead Smart Rating: 9.2/10.

Conclusion:
Hometown Heating and Air Conditioning stands out as a reliable choice for HVAC services in Concord, CA, noted for their expert technicians and excellent customer service. Although there are isolated reports of missed appointments, the overwhelming majority of customers express satisfaction with the quality and thoroughness of their work.