Lenz Electric Inc in Colorado Springs, Colorado 80909

Lenz Electric Inc

3514 E St Vrain St Ste A, Colorado Springs, CO 80909

4.4 (25 reviews)

Overview:
Lenz Electric Inc is an electrical service provider located in Colorado Springs, CO. The company specializes in installations and repairs of electrical systems, including standby generators, and is recognized for its customer service and quality workmanship.

Services Provided:
– Electrical panel replacement
– Generac standby generator installation and maintenance
– General electrical repairs
– Communication and scheduling for electrical services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (719) 573-2700
Website: http://lenzelectricinc.com/

Customer Reviews and Sentiment:
Lenz Electric Inc has received a rating of 4.4 stars based on 25 reviews.

Positive feedback emphasizes the company’s excellent customer service, effective communication, and high-quality installations. Customers appreciate the efficiency of the technicians and their problem-solving abilities.

Examples of positive reviews include:
“Great service and communication.” – Russell Weeks
“Scheduling was easy! Eric was my tech and he did an awesome job.” – Striker King Construction LLC
“Do good work.” – Mary Lawson

On the negative side, a few customers reported issues with communication and service delays, which affected their overall experience.

Example of negative feedback:
“Communication was horrible… inspections were a nightmare.” – Sarah doud

Review Summary:
Positive Sentiments: Excellent customer service, efficient scheduling, professionalism, quality installations.
Negative Sentiments: Communication issues, service delays, and some technicians lacking necessary supplies.

Additional Ratings:
BirdEye: 4.4 stars based on 25 reviews, reflecting general satisfaction with occasional complaints about service.
Total Lead Smart Rating: 7.6

Conclusion:
Lenz Electric Inc appears to be a dependable choice for electrical services in Colorado Springs, CO, particularly for those needing generator installations. While their positive reviews highlight strong customer service and quality workmanship, potential customers should also consider the noted communication issues before proceeding with their services.

Member Since August 2024

Listing Id 404410

Contact Info

3514 E St Vrain St Ste A, Colorado Springs, CO 80909
(719) 573-2700
Lead Smart Rating :
7.6/10.0

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Listing location

3514 E St Vrain St Ste A, Colorado Springs, CO 80909

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Reviews

Larry Haagenson

9 months ago

Worked on my new generec generator. During the repair found what caused the breakdown. Made the repair on that part of the generator. Reseat the computer on the generator. He found that there had been no damages. The genorator is up and working good.

Russell Weeks

a year ago

Great service and communication

Striker King Construction LLC

a year ago

Great customer service! Scheduling was easy! Eric was my tech and he did an awesome job. Thank you for your help!

Eric Ross

2 years ago

Lenz installed a Generac standby generator for me. Chad Lenz developed the proposal, which I found complete, well-done and reasonably priced. They did a great job on the installation with minimal disruption and restored my simple landscaping quite well. A Generac supply issue delayed the installation, but Lenz stayed on top of the problem and completed the job as quickly as possible. The people in the office and doing the install were helpful and courteous. It was all-in-all a great experience and they have my strong recommendation.

Adana Scarpino

2 years ago

They installed my generator, would highly recommend

Bruce Mendenhall

3 years ago

Best shop around!

3 years ago

Where to begin??? I hired them to replace the electrical panel in my house. Mike the installer showed up late, kept dripping tools on my tile floor, didn’t have all of the supplies to do the job, marked half of the breakers as PLUGS. Owners of the company are very nice, but I will not use them in the future.

Rich Rich

4 years ago

From Amanda at the office, to Joshua who showed up and performed the requested change (installed outlet in floor, no more extension cords covered with throw rugs) i was pleased. They got to it quick and got it done.. Value was appropriate for services performed, i would use again…

Mary Lawson

4 years ago

Do good work.

Sarah doud

4 years ago

5 stars for the generator but 2 stars for the service. Communication was horrible. I had to follow up to move to the next step each time. Gas installation was not handled properly and I had to request that be fixed. Inspections were a nightmare as Lenz would get the call from the county and never pass on the information even after being prompted by me. I started the process of getting my generator installed in September and it is now December and it is finally all finished. Not to mention my credit card was compramised 30 minutes after we gave our information over the phone. Lenz could be a great company if they had effective internal and external communication and put their customers first.