Werners Electrical Services in Colleyville, Texas 76034

Werners Electrical Services

4903 Colleyville Blvd, Colleyville, TX 76034

4 (7 reviews)

Overview:
Werners Electrical Services is an electrical service provider located in Colleyville, Texas. Specializing in various electrical repairs and installations, the company aims to deliver prompt and efficient service to its customers.

Services Provided:
– Electrical repairs
– Emergency electrical services
– Electrical installations
– Diagnostic services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (469) 306-1370

Customer Reviews and Sentiment:
Werners Electrical Services holds a rating of 4.0 stars based on 7 reviews across various platforms.

Positive feedback praises the professionalism and efficiency of the electricians, with specific mentions of exceptional service from technician Mike. Customers have appreciated timely response and thorough work, especially in emergency situations.

Examples of positive reviews include:
“Mike did a fantastic job! … I would recommend Mike for any electrical work needed at your house!!” – Olive Thomas
“Steve showed up – was very professional and got the job done. I will definitely use them in the future.” – Karen Sutton

However, some complaints highlight issues with high service fees, transparency regarding pricing, and referral practices to independent electricians, which caused dissatisfaction among certain customers.

Negative feedback includes:
“Very expensive! … they refer you out to an independent, so you pay the electrician plus a fee to Werners.” – Jack McLemore
“Did a good job of finding our electrical issues but $119 show up fee plus the $300+ repair fee seemed like a lot to pay.” – d w

Review Summary:
Positive Sentiments: Professional electricians, prompt service, efficiency, thorough work, and good communication.
Negative Sentiments: High service fees, lack of transparency in pricing, and referral to independent electricians.

Additional Ratings:
BirdEye: 4.0 stars based on 7 reviews, reflecting mixed customer experiences with a portion of dissatisfaction mainly centered on costs and service clarity.
Total Lead Smart Rating: 5.5

Conclusion:
Werners Electrical Services offers reliable electrical solutions in Colleyville, TX, with commendable customer service that is highlighted by specific employees like Mike and Steve. However, potential customers should be mindful of the complaints regarding pricing and referral practices before utilizing their services.

Member Since August 2024

Listing Id 404272

Contact Info

4903 Colleyville Blvd, Colleyville, TX 76034
(469) 306-1370
Lead Smart Rating :
5.5/10.0

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Listing location

4903 Colleyville Blvd, Colleyville, TX 76034

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Reviews

d w

a year ago

Did a good job of finding our electrical issues and made the repair quickly, the electrician was friendly for the 2-3 minutes we spoke.. But for the 8-10 total minutes they were there $119 show up fee plus the $300+ repair fee which turned out to just be some loose wires they tightened seemed like a lot to pay. More than likely unless completely desperate I would not be reaching out again. Not to mention that I had also scheduled a plummer to come out at the same time frame who never showed and when I called 1.5 hours past the window I was told they couldn’t get to me for another 4 days. Not acceptable when I already had the appointment.

Jack McLemore

a year ago

Very expensive! You are not hiring this company to do the work, they refer you out to an independent, so you pay the electrician plus a fee to Werners. They do not tell you this upfront. The $225 fee is just to come to your home but they try and get you to pay this upfront on the phone and now I know why. When the guy gets there and gives you a quote, you want to tell them to get off your property. The address they give you (4903 Colleyville Blvd, Colleyville, TX 76034) is not a legit address. What they are doing is gaming “Google Business” with a bunch of bogus addresses to pull up in local areas.

Olive Thomas

2 years ago

Mike did a fantastic job! With the temperatures in the 20’s this morning, Mike was a true professional and never complained about having to work outdoors. I would recommend Mike for any electrical work needed at your house!!

Linda Rosen

2 years ago

Mike was excellent. He was clear in his communication and completed the task quickly and efficiently. He was trustworthy and considerate. He gave me a quick estimate for another job and promised to give me a more detailed quote, and his work in my garage was spotless. In addition, it’s a good deal! Werners Electrical Services will undoubtedly be hired, and if he is available, I will request him!

Karen Sutton

3 years ago

I was in a bind after another electrician canceled on me and needed work done the same day. Werners Electrical Services sent someone out within 2 hours of me calling. Steve showed up – was very professional and got the job done. I will definitely use them in the future.

Margaret Brown

3 years ago

I am so happy that I made the decision to choose Werners Electrical Services as my helper. Steve and his co-worker have all my needs and requests done in a fast and proper way. Electrical issues were diagnosed in a very short time and got them resolved within one hour. Actually I also got quotes from them and they sent me pretty fair costs with a short waiting availability. I will definitely give my business to them!