ALLIANCE ELECTRIC OF MICHIGAN, INC.

Overview:
ALLIANCE ELECTRIC OF MICHIGAN, INC. is an electrician service based in Coldwater, MI. The company specializes in generator installations and maintenance, particularly Generac generators, and is known for its dependable service and knowledgeable staff.

Services Provided:
– Generator installation
– Generator servicing
– Electrical work
– Maintenance for Generac generators

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (517) 279-7700
Website: http://allianceelectricmi.generacdealers.com

Customer Reviews and Sentiment:
ALLIANCE ELECTRIC OF MICHIGAN, INC. has received generally positive reviews across various platforms:

Google Reviews: 4.5 stars based on 19 reviews.

Positive feedback emphasizes the company’s professionalism, knowledgeable staff, and competitive pricing. Customers have praised their responsiveness and customer care experience.

Examples of positive reviews include:
“Chad serviced our generac and was very polite and knowledgeable.” – Dale Duff
“Very dependable, knowledgeable and friendly!” – Carol Brown
“Alliance has great service. Really care about their customers.” – Keith and Paula Preston

However, there was a notable negative experience regarding unprofessional behavior from one staff member.

Examples of negative reviews include:
“Scott Lowder was aggressive, unprofessional and extremely disrespectful.” – Jessica Myerchalk

Review Summary:
Positive Sentiments: Professionalism, knowledgeable technicians, reasonable pricing, responsive customer service.
Negative Sentiments: Issues with staff behavior, difficulty finding parts.

Additional Ratings:
BirdEye: 4.5 stars based on 19 reviews, indicating consistent customer satisfaction but some service-related issues.
Total Lead Smart Rating: 7.5/10
This rating reflects a strong overall customer sentiment, balanced by isolated reports of unprofessional behavior and mixed feedback on service quality.

Conclusion:
ALLIANCE ELECTRIC OF MICHIGAN, INC. is a solid choice for electrical and generator services in Coldwater, MI, recognized for its knowledgeable staff and customer responsiveness. Potential clients should note the mixed sentiment regarding staff professionalism but can expect reasonable prices and dependable service overall.