Royal Aire Solar, Heating, Air & Water in Chico, California 95928

Royal Aire Solar, Heating, Air & Water

2530 Zanella Way Ste A, Chico, CA 95928

4.7 (615 reviews)

Overview:
Royal Aire Solar, Heating, Air & Water, located in Chico, CA, is an HVAC contractor known for providing heating and cooling solutions, along with solar and water services. With over 600 reviews, the company has established itself as a reliable provider in the region, emphasizing customer care and efficient service.

Services Provided:
– Air Conditioning Repair
– Heating System Services
– HVAC Inspections
– Solar Solutions
– Customer Support

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (530) 899-9999
Website: http://www.wecareroyalaire.com/

Customer Reviews and Sentiment:
Royal Aire has garnered a positive reputation with a rating of 4.7 stars based on 615 reviews.

Positive sentiments among customers highlight the company’s responsive service, professional technicians, and effective problem-solving abilities.

Examples of positive reviews include:
“Royal Aire cares… They are doing everything they can to get it fixed so he is comfortable.” – James Talley
“We’re so grateful! The local guy never even noticed the junction box.” – Stephanie Ann
“Servicemen were very courteous and clean up afterwards like they were never there.” – RMark

Some customers mentioned minor issues, such as the need for further communication regarding service details, but overall sentiments remain overwhelmingly positive.

Review Summary:
Positive Sentiments: Prompt response, knowledgeable technicians, effective repairs, and good customer service.
Negative Sentiments: Minor communication issues but generally overshadowed by positive experiences.

Additional Ratings:
BirdEye: 4.7 stars based on 615 reviews, consistent with the positive feedback across various platforms.
Total Lead Smart Rating: 9.2

Conclusion:
Royal Aire Solar, Heating, Air & Water stands out as a top choice for HVAC services in Chico, CA, recognized for its professionalism, commitment to customer satisfaction, and expertise in solving HVAC issues efficiently. The overall positive sentiment from customers, along with their high ratings, makes them a reliable option, though minor areas for improvement in communication have been noted.

Member Since August 2024

Listing Id 403079

Contact Info

2530 Zanella Way Ste A, Chico, CA 95928
(530) 899-9999
Lead Smart Rating :
9.2/10.0

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Listing location

2530 Zanella Way Ste A, Chico, CA 95928

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Reviews

James Talley

3 days ago

Royale Aire cares. My father just came out of the ICU and the AC went down. They are doing everything they can to get it fixed so he is comfortable.

Wendell Adams

5 days ago

Gene was great got our AC working in little time although it will need to be replaced We have cooling for now

Stephanie Ann

a week ago

Can I give them a 10?? We’re in Willows and its hard to find anyone who comes here. Our A/C went out in May. Royal Aire not only made it out sooner than any one else would, but they SAVED US $5,000. A local guy told us our entire central unit was shot – 5 to 6k to replace before labor. Royal Aire came out and in his inspection noticed a small junction box between the electrical panel and the unit. He checked it, burned wires, a 20 minute fix. He also checked entire system,, less than 300 (including travel fee fron Chico).and we’re so grateful! The local guy never even noticed the junction box.

David Young

a week ago

John answered politely on the evening before the 4th of July. He promised a technician between 8-10 on the 4th. At 8:00 AM, Eduardo rang the doorbell. He arrived dressed in a uniform and handed us a card with his picture on it. He came in and proceeded to politely evaluate the situation and, within one hour, had diagnosed the system and made suggestions for repair, and also noted that the system was old, and replacing the defective component was not cost effective.

Dean Montague

2 weeks ago

My HVAC is 25 years old. I trust Royal Aire to keeping my system running properly for as long as it can. My service technician Bill B. spent considerable time to clean and inspect my system and change out my air filters.

Mike Lopez

3 weeks ago

I felt like I had got very good customer service from Royal Air. My salesman Mike W. did a very good explanation of the product versus the three other companies I had come in and talk about heat and air. Overall, I was happy with one little minor glitch that we are working on, that I hope will be resolved. I do recommend this company.

RMark

a month ago

Servicemen were very courteous and clean up aterwards like they were never there.

April Giesbrecht

a month ago

Great guy came out very quickly! intelligent and had are AC fixed and going in 1 hr. very cost efficient also.. shoutout to Forest!!

Nicholas Giesbrecht

a month ago

Very helpful technician cam and helped me with my AC problems. Shout Forrest Pettit. Give him a raise

James Lewis

a month ago

Richard M. was professional, courteous, a very knowledgeable. His work was performed quickly and efficiently. Truly a model of what a technician should do.