Castle Home Comfort Heating, Cooling & Plumbing

Overview:
Castle Home Comfort Heating, Cooling & Plumbing is an HVAC contractor located in Champaign, IL. The company specializes in heating, cooling, and plumbing services, offering professional and efficient solutions to residential customers.

Services Provided:
– Heating installation and repair
– Cooling installation and repair
– Plumbing services
– Maintenance and inspections

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturday and Sunday.

Contact Information:
Phone: (217) 352-2800
Website: https://castlehomecomfort.com/?utm_source=GBP&utm_medium=organic

Customer Reviews and Sentiment:
Castle Home Comfort has received an impressive rating of 4.9 stars based on 875 reviews on Google Reviews. Positive feedback emphasizes the professionalism, knowledge, timely service, and friendliness of the technicians.

Examples of positive reviews include:
“If I could give more stars I would…professional & knowledgeable technician!” – Carrie J Starks
“Awesome. Very knowledgeable, polite, and professional!” – Jeremy Neale
“Great service! Went above and beyond to make sure the job was completed accurately.” – Kelli Brewer

Negative feedback, although minimal, highlights areas like complexity in communications or minor misunderstandings during service, but these have been few.

Review Summary:
Positive Sentiments: Professional and knowledgeable technicians, prompt service, friendly demeanor, and thorough work.
Negative Sentiments: Minor communication issues, but largely overshadowed by strong positive experiences.

Additional Ratings:
BirdEye: 4.9 stars based on 875 reviews, reflecting a high level of customer satisfaction consistently across platforms.
Better Business Bureau (BBB): The business is not accredited but has a BBB rating of A+. No complaints have been reported in the past three years.
Total Lead Smart Rating: 9.7

Conclusion:
Castle Home Comfort Heating, Cooling & Plumbing is an excellent choice for HVAC services in Champaign, IL, characterized by their high level of professionalism and customer satisfaction. They are highly recommended for those seeking reliable heating, cooling, and plumbing solutions, although potential customers should remain cautious of any minor communication issues.