Mister Sparky in Cary-NC, North Carolina 27513

Mister Sparky

7960 Chapel Hill Rd, Cary, NC 27513

4.9 (323 reviews)

Overview:
Mister Sparky is a highly-rated electrical service company located in Cary, NC. Known for its exceptional customer service and quality workmanship, the company provides a range of electrical services including installations, repairs, and maintenance for residential clients.

Services Provided:
– Electrical installations
– Repairs (e.g., ceiling fans, GFI outlets)
– Maintenance services
– Surge protection installation
– Troubleshooting electrical issues

Hours of Operation:
Monday to Saturday 8 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (919) 377-1226
Website: https://www.mistersparky.com/cary/?utm_source=GMB&utm_medium=organic&utm_campaign=cary

Customer Reviews and Sentiment:
Mister Sparky has received overwhelmingly positive feedback across various platforms, currently holding a rating of 4.9 stars based on 323 reviews.

Positive sentiments highlight professionalism, friendly service, efficiency, and quality repairs.

Examples of positive reviews include:
“Scheduling was easy. The technicians were professional and friendly.” – Stacey Bailey
“Absolutely fantastic experience. Stephen and company did a great job!” – Joseph LaCava
“Quick analysis, quick fix. Very efficient.” – Marce Gardner

Some customers noted concerns about pricing and temporary fixes but were generally satisfied with the service quality.

Review Summary:
Positive Sentiments: Professional and friendly service, efficient work, thorough repairs, good value for the money.
Negative Sentiments: High costs and some issues not resolved permanently.

Additional Ratings:
BirdEye: 4.9 stars based on 300 reviews, reflecting high customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is not accredited, with a rating of NR (No Rating) and a long-standing positive reputation.
Total Lead Smart Rating: 9.0

Conclusion:
Mister Sparky stands out as a reliable electrical contractor in Cary, NC, noted for its professional conduct and quality of work. While some customers have expressed concerns over pricing and occasional unresolved issues, the overall feedback suggests a strong commitment to customer satisfaction and efficient service.

Member Since August 2024

Listing Id 401321

Contact Info

7960 Chapel Hill Rd, Cary, NC 27513
(919) 377-1226
Lead Smart Rating :
9.0/10.0

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Listing location

7960 Chapel Hill Rd, Cary, NC 27513

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Reviews

Stacey Bailey

a week ago

Scheduling was easy. The technicians were professional and friendly. I had an outside ceiling fan replaced and the motor to an attic fan replaced. Both were done in a timely matter and everything is working well now.

Justin Mugno

a month ago

John found the problem quickly and provided excellent customer service. Not our first time using Mr. Sparky and will not be the last.

Rebecca Smith

4 months ago

John and Dale were so great to work with, they were super neat, clean and considerate of my barking dog.

A M

5 months ago

Last night, a finicky, 27 year old GFI had finally given out, which was in the same circuit as my garage door opener and my tankless hot water heater. I called Mr. Sparky because they were local, and had impressive reviews. Rivers called me back shortly after speaking to dispatch, and while there was no one to come do the work at that time, he assured me that a tech would be at my house between 8 and 11 am the next day (today). Using the process of elimination, I had narrowed it down to the GFI, which had been giving me problems earlier in the week with a motion detector floodlight installation on my back porch. Once John and Dale arrived, I shared the sequence of events, what had gone out, what I had tried (throwing switches, etc.), also that my house had been powerwashed that day, and they tested the outlets on the back porch and in the front of the house, only to find they were all on the same line. They also discovered that the GFI installed with my Rennai was battling for power (literally) with the older GFI. Dale replaced the “problem” GFI, and I also had John install a whole-house surge protector (I was going to get one installed anyway). Now I have hot water (I could only avoid washing dishes for so long), can open the garage door, and this evening I will make sure my floodlights work. I would definitely hire Mr. Sparky again (ya gotta love that name!), and John and Dale were nice fellows, professional and explained everything to me, which is much appreciated!

Christine Wei

6 months ago

Leo came out to service our home, and he was very quick, efficient, and professional. The cost was a little much for me (I don’t make much), but I appreciated his thoroughness. He repaired the outlet upstairs and the light downstairs in less than thirty minutes! Update: the outlet he fixed went out within a few weeks. So I’m not gonna stick with the five stars since it didn’t fix the problem permanently.

Penny O'brien

6 months ago

These guys do great work and are fairly priced.

Joseph LaCava

7 months ago

Absolutely fantastic experience. Stephen and company did a great job! They were professional, friendly, and efficient. We are so happy with the results.

Todd Lonker

7 months ago

Leo was excellent. Knows his stuff and was very patient and helpful. I recommend.

Marce Gardner

7 months ago

Quick analysis, quick fix. Very efficient.

BarbaraAnn W

7 months ago

We needed several light switches and a plug replaced due to age. We also needed weather proof covers on our outdoor receptacles as every time it rains hard/long the GFI switch in our garage trips and our freezers go out. Stephen and Dale handled the issues quickly and professionally. We are very satisfied with the work done.