Merrell & Associates

Overview:
Merrell & Associates operates in Carrollton, GA, providing HVAC contractor services. The company is known for its friendly and knowledgeable staff, offering a range of services primarily focused on air conditioning and heating system repairs and installations.

Services Provided:
– Air Conditioning Services
– Heating System Repairs
– Installation Services
– Maintenance Services

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (770) 872-4171
Website: https://merrell-air.com/

Customer Reviews and Sentiment:
Merrell & Associates has garnered a strong reputation, reflected in its 4.7-star rating based on 167 reviews.

Positive feedback highlights the company’s prompt and friendly service, as well as the professionalism of their technicians.

Examples of positive reviews include:
“Great company very friendly and knowledgeable about what they do…” – Eric Brewer
“I was very pleased with my service on my AC from Merrell & Associates…” – Elaine Cartwright
“Great work! Dondre answered all my questions…” – Seirra Lampton

A minor complaint noted was about a single customer experiencing a slightly less-than-ideal service, leading to a 4-star review.

Review Summary:
Positive Sentiments: Prompt service, friendly staff, knowledgeable technicians, quality workmanship.
Negative Sentiments: None notable; one customer experienced average service quality.

Additional Ratings:
BirdEye: 4.7 stars based on 167 reviews, corroborating high customer satisfaction.
Total Lead Smart Rating: 8.9

Conclusion:
Merrell & Associates is a reputable HVAC contractor in Carrollton, GA, widely praised for their professionalism and quick response times. While most reviews are overwhelmingly positive, potential clients can feel confident in their services for air conditioning and heating needs.